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Santori, Diego – Discourse: Studies in the Cultural Politics of Education, 2018
This paper aims to extend existing theorisations around the notion of public narratives by analysing their regulatory effects under intensified market conditions. My analysis suggests that public narratives constitute a liminal space, one that it is not exclusively real or imaginary, factual or normative, but that simultaneously affects and is…
Descriptors: Foreign Countries, Educational Policy, Neoliberalism, Public Opinion
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Oder, Karl; Pittman, Stephanie – Research Management Review, 2015
Companies purchase computer systems to make their processes more efficient through automation. Some academic medical centers (AMC) have purchased computer systems for their institutional review boards (IRB) to increase efficiency and compliance with regulations. IRB computer systems are expensive to purchase, deploy, and maintain. An AMC should…
Descriptors: Efficiency, Compliance (Legal), Cost Effectiveness, Automation
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Yeo, Roland K.; Marquardt, Michael J. – Asia Pacific Journal of Education, 2011
The paper draws on the underpinnings of SERVQUAL (a Service Quality measurement model) and explores three key aspects of service standards as adopted by an Engineering School in Singapore: customer orientation, course design/delivery and support services. Qualitative methodology was employed and data were collected by means of structured in-depth…
Descriptors: Foreign Countries, Higher Education, Interviews, Quality Control
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Kleijnen, Jan; Dolmans, Diana; Willems, Jos; van Hout, Hans – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to explore faculty's perceptions of quality management activities (QMA) within their departments, attention being paid to relevant quality aspects and whether quality management contributes to control or improvement of higher education. Furthermore, it examines differences between departments and relationships…
Descriptors: Foreign Countries, Higher Education, Total Quality Management, Educational Practices
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Langbert, Mitchell – Academic Questions, 2006
Statistics show that university presidents at nondenominational and public institutions in the north make a lot more money. Presidents generally also seem to be rewarded for increasing the spending per student. Such indices of quality as "U.S. News" ranking and high SAT scores do relate to presidential pay, but not robustly, and Mitchell Langbert…
Descriptors: Educational Finance, College Presidents, Income, Incentives