Higher education is currently undergoing a revolution with the widespread use of electronic tools in classrooms. Simultaneously, personal opinions are increasingly stronger and more expressive resulting in electronic Word-of-Mouth (eWOM). This article presents two studies. The first study exposes students' opinions about higher education and…

In the last 30 years, there has been a shift towards using multicultural management strategies. The constant shifts taking place in multi-ethnic, multicultural, and multinational workforces indicate that both administrators of these organizations and higher education practices must evolve to adapt to needs for changing skill sets. A multicultural…

The attempt to transfer Western management knowledge to China is unlikely to be effective if a cognitive model of management knowledge is used. A community model or socially constructed model is better aligned with the Chinese cultural and business environment. (SK)

Information about the values of workers in Botswana is provided in this paper in order to formulate a basis for more effective management education, research, and practice. Questionnaires were administered to 158 persons from Botswana (i.e., Batswana) who attended the Institute of Development Management (IDM) during 1985-89. Their responses were…

To improve preparation of school administrators, attention must be given the issues of race, ethnicity, gender, and social class. Two studies are presented. One, entitled "Preparation of Educational Administrators for the 21st Century: Graduate Student Voices on Issues of Diversity" (Joan Poliner Shapiro, Laurence Parker) captures the perspectives…

This document contains four symposium papers on cultural issues in organizations. "Emotion Management and Organizational Functions: A Study of Action in a Not-for-Profit Organization" (Jamie Callahan Fabian) uses Hochschild's emotion systems theory and Parsons' social systems theory to explain why members of an organization managed their…

These proceedings begin with the schedule, conference committee membership lists, and detailed agenda of the 1997 conference of the Academy of Human Resource Development, which explored the future of human resource development (HRD). Presented next are papers on HRD from scholars affiliated with organizations from 12 countries. The papers are…

These proceedings begin with the schedule, conference committee membership lists, and detailed agenda of the 1998 conference of the Academy of Human Resource Development, which explored the relationship between learning and performance. Presented next are papers grouped by the conference's 35 symposium topics, which are as follows: university…

This two-volume document contains the proceedings of the 2000 conference of the Academy of Human Resource Development (AHRD). Volume 1 contains the following materials: conference overview; text of a town forum on social responsibility and human resource development (HRD); papers from symposia 1-24; and papers from innovative sessions 1-4. The…