Data-informed decision-making is no longer an optional or occasional practice, as higher education professionals now routinely respond to calls for accountability by providing data to show how their work impacts students. Institutions are operating with a culture that, at a minimum, includes the use of descriptive and diagnostic analyses to assess…

Increased federal attention to student completion metrics and uncertain financial forecasts have heightened the tenor of student retention conversations. Improved institutional retention rates will lead to higher completion rates and relieve some funding concerns. To accomplish these improvements, institutions have invested in analytics to better…

This article examines the online discourse that took place in representative threads from two classes, seeking to document indicators that students did or did not engage in co-construction of knowledge. Stahl's (2006) social theory of computer supported collaborative learning (CSCL) is used along with discourse analysis methods to examine these…