Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Describes an effort to quantify annual collection expansion and shelf space capacities with a computer spreadsheet program. Methods used to quantify the space taken at the beginning of the project; to estimate annual rate of collection growth; and to plot stack space and usage, volume equivalents and usage, and growth capacity are covered.…

In 1965, as the University of Akron (Ohio) was approaching its centennial, it was decided to create two archival programs. One was the University Archives, which preserves records and other items dealing with the history and development of the institution. A different approach, but one that was closely intertwined with the University Archives, was…

The Association of Research Libraries (ARL) E-Metrics study was designed as an 18-month project in three phases: an inventory of what libraries were already doing about data collection for electronic resources and an identification of any libraries that could provide best practice; identifying and testing data elements that could be collected and…

During 1993-94 the University Libraries of the University of Tennessee, Knoxville, began formal needs assessment to collect data that reflect the information needs of university students, faculty, and staff. The program was implemented by a Needs Assessment Coordinating Group, an assessment consultant, and staff members. Data from the…

This symposium report includes seven papers that address issues concerning the North American Collections Inventory Project (NCIP) Conspectus sponsored by the Research Libraries Group (RLG). Topics discussed include cooperative collection development; rigor and research in library and information science; decision making and uncertainty; and data…

Discussion of journal pricing and its effects on academic libraries focuses on data from the Optical Society of America's pricing study that used price per 1,000 words as a quantitative evaluative tool. Data collection methodology is described, and implications of the results for library collection development are suggested. (eight references)…

Disucusses local collection development tools available to librarians on their college or university campus, including syllabi; class discussion lists; departmental Web pages and pamphlets; departmental selfreports; centers for teaching excellence; university bookstore; library circulation figures; library consortia; and the Internet. (AEF)

A shelflist sampling project was conducted at six academic libraries in Louisiana--Loyola University, Louisiana State University, Nicholls State University, Southeastern Louisiana University, Southern University, and Tulane University--and the University of California at Santa Barbara. The main objective of the data-gathering and analysis using…

Two articles describe National Shelflist Count project organized 13 years ago under auspices of American Library Association's Resources and Technical Services Division to collect and publish comparative data about strengths and growth of major North American research collections. History, limitations, usefulness, and recommendations of 1983 task…

In 1989, the Online Computer Library Center (OCLC) introduced a microcomputer-based evaluation tool called the Collection Analysis CD. In 1993, the SUNY Stony Brook Libraries used this tool to measure its collections against those of 27 Association of Research Libraries (ARL) peer libraries and of a "mythical" peer group. In 1996, the…

Describes the methodology used at the University of Arizona Library to address the issue of access versus ownership of library materials. Topics discussed include participatory management; data collection, including focus groups, interlibrary loan statistics, and graduate research citation analysis; and resulting recommendations, including…