The Education Insights Center produced a series of reports culminating in recommendations for the structure and governance of a preschool through higher education and into the workforce (known as a P20W data system). This brief follows up on that series, with a focus on data quality; the brief was informed by the author's experience using…

This paper aims to extend existing theorisations around the notion of public narratives by analysing their regulatory effects under intensified market conditions. My analysis suggests that public narratives constitute a liminal space, one that it is not exclusively real or imaginary, factual or normative, but that simultaneously affects and is…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

Founded in 1889, Slippery Rock University (SRU) is a state university with 8,500 students and 400 faculty. Facilities and planning (F&P) employs 178 staff, of which 50 are custodians. F&P is responsible for the maintenance of 560 acres and 60 major buildings that comprise approximately 2.3 million gross square feet. Currently work is…

This paper intends to construct a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research. Then it is followed by…

European tertiary education became an important topic of the main leaders of the world academia a decade ago, when 29 European countries voluntarily signed the Bologna Declaration of 1999. This intergovernmental European initiative of educational reform, known as the Bologna Process, defines a common framework for higher education systems, and…

This article examines an external evaluation of the quality assurance system at the Norwegian University of Science and Technology (NTNU) conducted by The Norwegian Agency for Quality Assurance in Higher Education (NOKUT). The external audit report along with internal reports provided by the seven faculties of the university served as the major…

This article presents the findings of a survey, conducted on league tables and rankings systems worldwide, including seventeen standard ones and one non-standard league table. Despite the capacity of existing league tables and rankings to meet the interest of the public of transparency and information on higher education institutions, ranking…

In order for these systems to be effective, attention must be paid to data sources, methodology used in collecting them, the value judgments they represent, and any conditions that might make data peculiar to a given situation and unusable in another. (Author/MBR)

This report describes the methods and procedures used for the 1999 National Study of Postsecondary Faculty (NSOPF:99). As did the first 2 cycles of this survey, NSOPF:99 serves the continuing need for data on faculty and other instructional personnel. NSOPF:99 used a sample of 960 institutions and 28,576 full- and part-time faculty employed at…

The need for information controls for college records management programs and the elements of program organization, planning, and management are discussed. Conditions at institutions that indicate a flaw in information control are identified, along with the benefits of a sound records management program. The management of an information and…

As the principles and practices of quality assurance are further implanted in higher education, methodological questions about how to understand and manage quality become increasingly important. This paper argues that quality assurance determinations need to take account of how and to what extent students engage with activities that are likely to…

Describes steps in a process-improvement project for reserve book services at the University of Arizona Library: (1) plan--identify process boundaries and customer requirements, gather/analyze data, prioritize problems; (2) do--encourage divergent thinking, reach convergent thinking, find solutions; (3) check--pilot solutions, compare costs; and…

Describes the college accreditation processes in the United States within the larger context of state, federal, and institutional accountability and reviews some of the continuing debates over ways to improve accreditation. Notes key issues (gathering evidence and using expert judgment) receiving attention by accrediting agencies in recent years.…

Error profiles for the Fall Enrollment Survey of the Higher Education General Information Survey (HEGIS) were developed as part of an assessment of the quality of survey data. Three statistics were of particular interest: the count of full-time equivalent students, the breakdown by race/ethnicity, and the count of unclassified students. Attention…