Several studies with quantitative, qualitative or theoretical approaches have been carried out, focusing on the application of the Balanced Scorecard (BSC) in the educational sector. However, despite the literature on the subject, it is difficult to draw an overview of the use of the BSC in this sector. In order to fill this gap, our research…

This comparative study is broadly divided into two parts. The first presents a simple approximate internationally data-based university overall mathematical resource model derived from an original analysis of a 15-university international sample from the CERI (Center for Educational Research and Innovation) 1968/1969 Information Survey. It…

Proceedings of the 1982 CAUSE national conference on information resources for college management are presented. The 41 presentations cover five subject tracks: issues in higher education, managing the information systems resource, technology and techniques, small college information systems, and innovative applications. In addition, presentations…

This paper provides a commentary on the RAMP guidelines on curriculum development in the teaching of information technology, which were developed as a result of the UNESCO seminar on harmonization held in Paris in October 1984. This report is divided into three parts: (1) basic working assumptions for curriculum planning in the face of information…

This report presents a summary of activities, findings, and recommendations from Phase I of a project to improve the effectiveness of academic health science libraries and their provision of information services. The objectives for Phase I of the project are given: (1) to identify academic health science library requirements in the areas of…

Virginia Commonwealth University has implemented some pilot improvement programs using the Total Quality Management approach. These have included improvement of a personnel action processing form, creation of a campus computing service request tracking system, and development of an alumni program database. The pilot programs have taught lessons…

Extensive workshop materials are presented in this 1997 training guide for fiscal officers, business officers, bursars, loan managers, and others who have responsibility for Title IV college student financial aid programs. Workbook type material is provided for nine workshop sessions that cover the following topics: (1) Institutional…