Increased flexibility and modularisation in higher education complicates the process of learners finding their way through the offerings of higher education institutions. In lifelong learning, where learning opportunities are diverse and reach beyond institutional boundaries, it becomes even more complex to decide on a learning path. However,…

Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG)

Offers suggestions for libraries selecting automated systems based on experiences at Purdue University. Highlights include the institutional context; long-term versus short-term benefits; involving staff and users throughout the process; request for proposals; negotiating contracts; evaluating vendors; and communicating. (LRW)

This study, conducted at the University of Wyoming (UW), illustrates the complexity involved in making reasonable decisions about which electronic products to make available in the library. UW is a member of the CARL Alliance, and utilizes the CARL integrated online system which includes an OPAC, circulation, serials control, bibliographic…

Discusses the concept and design of an enriched learning and information environment that was originally developed at Indiana University in partnership with AT&T (American Telephone and Telegraph). Topics addressed include constructivism, cognitive tools, representing expert behavior, apprenticeship, technological tools, information tools,…

The rapid growth of e-business and e-commerce has made server-side programming an increasingly important topic in information systems (IS) and computer science (CS) curricula. This article presents an overview of the major features of several popular server-side programming technologies and discusses the factors that influence the selection of…

Describes a project at the library of the Applied Physics Laboratory (APL) at Johns Hopkins University that developed an expert system to conserve professional staff time and reduce processing costs by allowing gifts, or donations, to be processed by support staff. Decision-making factors are explained, and performance statistics are discussed.…