Course satisfaction surveys play a relevant role in Higher Education, aiding in the quality assessment of courses and informing academic promotions. Nonetheless, understanding potential biases and influential factors within these surveys is crucial to their equitable utilization within universities. This study delves into a deconstruction of…

While strong evidence exists that the use of data in decision-making is critical for quality improvement and effective student outcomes at the university, institutions of higher education are not using the data from assessments to inform their decision-making processes. The disconnect between what current research describes as the effective use of…

Describes use of the Knowledge Use System, originally developed as a tool for corporate market research to overcome obstacles to implementation, in a higher education setting to delineate decision-maker variables and characteristics that may impede the utilization of evaluation results. Implications for future research and for higher education are…

Surveyed academics for the impact of Britain's Research Assessment Exercise (RAE), an assessment and funding mechanism, on their research behavior. Compared results to an earlier study (McNay, 1997) for significant differences. Found that the RAE time scale and the perceived preferences of RAE panel members are increasingly influencing choice of…

Educational research and evaluation have had less impact on policy and decision making in education than hoped for, since research and evaluation represent fundamentally different kinds of endeavor than policy and decision making do. Evaluation has more impact than research because it is a more administrative activity and is more integral to…

Drawing on current models for increasing the use of information from external evaluations, the authors offer a user-centered approach for increasing the use of results from internal evaluations of graduate medical education. The overriding emphasis of the user-centered approach is the utility of the resultant data. (Author/BW)

An approach for involving beneficiaries in specifying program attributes for evaluators to address is discussed. Methods are outlined for sharing influence among program decision makers and beneficiaries. Application of this approach in the evaluation of a problem-based medical school curriculum is described, with evidence on the enhancement of…

Using 45 undergraduate evaluations of videotaped lectures, this study examined the effects of the purposes of rating on measures of accuracy in observing teacher behavior and in evaluating teacher performance. Results suggest that the purpose affects the way raters process behavioral information without necessarily affecting the general level of…

Examined the usefulness of performance indicators in campus decision making at 20 institutions with Carnegie Baccalaureate II classification using hypothesis testing and case-study approaches. Performance measures most commonly cited as measures of financial viability were of limited use for specific policy development, but were most useful within…

A sound performance evaluation system uses a multitude of assessment methods to gather information and data about the performance of an individual. Four models are described that have been used with multiple assessment results to make decisions about performance. In a compensatory model, weak performance on one measure or attribute can be traded…

Few research studies have examined the use of student ratings of instructors from the standpoint of their ability to be interpreted and their subsequent usefulness. This study examined the effects of a training session conducted by experts in the field of student ratings of instruction. The first question was to determine the knowledge, skills,…

Available research suggests that personal characteristics of decision makers, influence how information is used. Results of three studies presented in this article indicate that locus of control in educational decision-making settings is related to (1) knowledge of superintendent support; (2) type of audience; and (3) context of the program.…

This book contains 24 essays addressing higher education evaluation and published in the International Journal of Institutional Management in Higher Education between 1979 and 1986. They are as follows: "The Evaluation of Higher Education: An Introductory Note" (Maurice Kogan); "Allocation of Public Funds on Instructional Performance/Quality…

Factors associated with the use of program evaluation results are examined. Evaluation can serve a variety of educational management needs if (1) these needs are organized around a central concern, and if (2) stakeholders use evaluation information so that their decision making resolves the central concern. (GDC)

The possibility of using the grade differential statistic in college admissions decisions is explored. The grade differential statistic is the mean difference between the freshman college grade point average (GPA) and the high school GPA (HSGPA) for freshman college entrants from a particular high school. Rather than being an index of high school…