This work explores the impact of crises, particularly the COVID-19 pandemic, on strategic planning processes in higher education institutions (HEIs). It investigates how crises affect strategic planning, implementation, and achievement of performance metrics outlined in institutional strategic plans. The study employs mixed-methods research to…

Purpose: This paper aims to identify and model the key barriers to implementation of project-based learning (PjBL) in higher educational institution. Design/methodology/approach: Using the interpretive structural modelling (ISM) technique, the study has developed a hierarchical-based model, depicting the mutual relationships amongst the key…

Despite a growing body of research on the outcomes of holistic admissions and eliminating standardized test score requirements throughout education, few have documented how organizations transition to holistic review. Implementation, however, may help explain variation in impacts of holistic admissions. This article draws upon theories of…

The adoption of learning analytics (LA) in higher education institutions (HEIs) in Mexico is still at an early stage despite increasing global interest and advances in the field. The use of educational data remains a challenging puzzle for many universities, which strive to provide students, teachers, and institutional administrators with…

This toolkit helps design teams engage in this process of implementing the "Design for Equity in Higher Education" model. For each phase of the model, this toolkit provides a short description and offers some questions and suggestions to guide practice. [For the companion report, "Design for Equity in Higher Education," see…

Increasing instructional quality in higher education is a key goal of educational development (ED) work, yet demonstrating complex outcomes remains challenging and lacks practical guidance. Evaluating ED services often relies on a reductionist approach characterized by linear assumptions of causal pathways to measure the extent to which…

The COVID-19 pandemic abruptly transformed the landscape of higher education. The urgent nature of procedural changes in academic and administrative higher education services did not exempt leadership, faculty, or staff from their legally mandated responsibility to provide equal access to the educational environment for students with disabilities…

A customized guide about liberatory design thinking processes that have been tested within college settings to support changes that enhance equity in policies and practices within institutions. This research is based on case studies of several institutions, including focus group interviews with the campus design teams and an analysis of artifacts.…

This paper identifies the need to view strategic management and implementation with new insights from entrepreneurs and researchers who have attained and studied successful enterprises. The backdrop is the rate of disruption taking place all over the U.S. as well as globally. The objective is to understand major changes to garner ideas for more…

Business leaders around the world are using emerging technologies to capitalize on data, to create business value and to compete effectively in a digitally driven world. They rely on data analytics to accelerate time to insight and to gain a better understanding of their customers' needs and wants. However, big data and data analytics solutions in…

Restorative justice is an emerging topic related to college student behavioral issues and offers a personal behavior alternative strategy. It is used predominantly to address crime, misconduct, and injustices in criminal justice, K-12 education, and higher education arenas. Restorative justice addresses harm through dialogue with goals of…

ComprehensiveCare, a multi-specialty healthcare organization, struggles to implement Electronic Health Records. The first adoption failed outright because the customizations made the system unusable. The second attempted adoption has not officially failed yet, but the system fails to live up to the expectations. It lingers on the edge of…

Since 2018, the United States Agency for International Development (USAID) has worked in more than 80 countries to ensure that children and youth have access to the education and skills they need to be productive members of society. The launch of USAID's Education Policy in 2018 encouraged USAID Missions to be as adaptive, flexible, and responsive…

The phrase "data-driven" has been used with increasing frequency in the college access and success field in recent years. However, as with many frequently used phrases, its importance can get lost or written off as a buzzword. Being data-driven revolves around decisions being shaped by information and evidence rather than hunches, gut…

This chapter describes how data analysis and data-driven decision making were critical for designing, developing, and assessing a new academic program. The authors--one, the program's founder; the other, an alumna--begin by highlighting some of the elements in the program's incubation and, subsequently, describe some of the components for data…