This study investigated predictors of Massive Online Open Courses (MOOCs) utilization by distance education librarians and drew out implications on library services in distance learning in Eswatini'. Eswatini is a small country in the Southern part of Africa where only a few studies on MOOCs have been conducted focusing on perceived usefulness,…

This study investigated the relevance of libraries and librarians in distance education programs of Nigerian universities. Investigation was carried out in Federal Universities in the South East Geopolitical Zone of Nigeria using a descriptive survey research design. Five research questions and two null hypotheses guided the study. 138 librarians…

As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

The Standards for Distance Learning Library Services created by the Association of College and Research Libraries asks the distance learning librarian to be an advocate for an institutional culture of support for distance learners. The Standards make it clear that the distance learning librarian must initiate and participate in institution-wide…

The onslaught of COVID-19 pandemic brought major disruptions in the operations of Philippine educational systems and institutions which necessitates shifting from the traditional mode of instruction to a flexible-blended mode of teaching-learning to further contain the spread and avoid the perils of the virus. Thus, this study investigated the…

This paper is a follow-up to determine the accuracy of the predictions stated in a previously published article titled "Higher Education in the Midst of a Pandemic: A Dean's Perspective" (Rowley, 2020). Those predictions were more like educated guesses since the paper was written in 2020, the year the pandemic was beginning to spread…

This paper suggests changes that are likely to occur in higher education resulting from the coronavirus pandemic from a retired dean's perspective. Global events like the Great Depression and World War II led to significant societal and cultural changes. This global pandemic will have the same impact. Higher education will not be the same in the…

"University Futures, Library Futures: Aligning library strategies with institutional directions" establishes a new framework for understanding the fit between emerging library service paradigms and university types. It examined the impact of increased institutional differentiation in universities on the organization of academic libraries…

This article explores the literature that focuses on the various roles librarians and libraries play in distance education settings. Learners visit libraries either in person or via networked computing technology to ask for help with their online courses. Questions range from how to upload a document with a learning management system, to how to…

Library literature and blogs frequently discuss customer service and user experience in physical libraries and Web sites, but little is said about this mentality toward services for distance learners specifically. This paper takes customer service best practices from well-known thinkers of the business world and makes connections to services for…

Distance educators have special library needs. This article discusses the results of a library needs assessment of distance instructors at the University of Wyoming. Access to resources, use of library instructional services, barriers to distance library use, and perceived gaps in service are all addressed. Follow-up actions, based on survey…

Accreditation is critical to the viability of institutions of higher education. Each of the six regional groups that accredit two- and four-year institutions has standards specifically addressing online or distance learning. In general, these standards require institutions to show that distance learners have adequate access to appropriate library…

While trying to access microform content, patrons at the Christopher Center for Library and Information Resources at Valparaiso University were often hampered by unfamiliar equipment, temperamental software, and a puzzling file management system. In an effort to address these problems, the Access Services Department launched a pilot program for…

In this article, the author reports on the Association of College and Research Libraries (ACRL) Conference which occurred in Philadelphia, Pennsylvania, March 29-April 2, 2011. There were numerous panel sessions to choose from, and the author attended "Fostering Library as Place for Distance Students: Best Practices from Two…

The essay presents a quasi-case study of one academic librarian's experience as an embedded librarian in multiple online courses over a five-year period. Technology used included chat, email, and a librarian question-and-answer bulletin board inside an eCollege course management system, and a dedicated-use ElluminateLive! virtual training room for…