Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

In past years, higher education's financial management side has been riddled with manual processes and aging mainframe applications. This article discusses schools which had taken advantage of an array of technologies that automate billing, payment processing, and refund processing in the case of overpayment. The investments are well worth it:…

The United States General Accounting Office (GAO) reviewed the Department of Education's Office of Inspector General's (OIG) audit of the annual financial statements for the Federal Family Education Loan Program (FFELP) for the fiscal year ended September 30, 1994. GAO reviewed OIG's audit rather than conduct its own to avoid duplication and to…

Prepared for presentation at the 15th Conference of Commonwealth Education Ministers, in Edinburgh, Scotland, this report describes a proposal, created by the Commonwealth of Learning at the request by the Commonwealth Ministers of Education, to explore the creation of a virtual university to support higher education in small states. A Technical…

Budgetary constraints are almost a constant challenge confronted by academia. In the case of small colleges and universities, these constraints become even more pronounced when these institutions enhance their programs to meet the needs of their constituents. While in some cases program enhancement might simply be accomplished by hiring new…