The qualitative research study conducted in the Polish higher education context confirms that students' vision of an ideal university strongly embraces the concept of quality as transformation. The enhancement and empowerment are manifested by multiple facets of transformation that the students look for at an ideal university, including…

Purpose: The purpose of this paper is to redefine quality in the context of "access" providing higher education institutions (HEIs), through a theoretical lens, in order to find solutions to the wicked problem of access vs quality and "inclusiveness vs excellence" debate in higher education (HE). Design/methodology/approach:…

STEM (science, technology, engineering, and mathematics) plays a key role in accelerating economic growth and developing innovative solutions to pressing challenges facing the African continent. Over the past few decades, much work has been done to develop university systems in African countries in recognition of the role that high-caliber…

Purpose: A transition toward sustainable development requires engagement of university students in transformative learning. Therefore, quality frameworks and processes should support deep approaches to sustainable development in higher education. Research and initiatives that connect sustainable development, higher education and quality assurance…

In the shift to Emergency Remote Teaching and Learning (ERT&L) during the COVID-19 pandemic, remote assessment and feedback became a major source of discontent and challenge for students and staff. This paper is a reflection and analysis of assessment practices during ERT&L, and our theorisation of the possibilities for shifts towards…

Purpose: In today's world, empowering individuals, promoting social cohesion and advancing economic development all hinge on access to high-quality education, prioritizing diversity, inclusion and equality. Rethinking current educational strategies using cyber-physical learning assets is necessary to accommodate the learning inclusivity and equity…

This article considers the conditions, possibilities, and challenges of creating what is referred to here as a 'reflective space' within a higher education course for principals. It is informed by the findings of a qualitative research inquiry conducted in the interests of enhancing the principals' learning and professional praxis and the…

Recognizing the transformative potential of higher education for people involved in the justice system, the Institute for Higher Education Policy (IHEP) with an advisory council of experienced higher education in prison (HEP) practitioners, data experts, and dedicated advocates, with input from students who are incarcerated, developed guidance to…

Objective: Since the 1990s studies on how stakeholders in higher education perceive quality have burgeoned. Nevertheless, the majority of studies on perception of quality in higher education focus on students and employers. The few studies on academics' perceptions of quality in higher education treat academics as a homogeneous group and,…

This qualitative study examines the immediate and lasting impact of liberal arts higher education in prison from the perspective of former college-in-prison students from the Northeastern United States. Findings obtained through semi-structured interviews with formerly incarcerated people are presented in the following three areas: self-confidence…

Good charter school policy must be part of the solution to address the public education system's greatest problem: too many children lack access to a transformative education. Getting authorizing policy right is critical because good authorizing has the power to transform the lives of not just a few children, but millions. While the quality of…

In this article, we focus on how neoliberal performance metrics impact on non-traditional students at a modern university in England. We argue that the introduction of 'quality assurance' measures, (such as the National Student Survey and the Teaching Excellence Framework) are driven by an ideology which purports to have student's best interests…

Purpose: This paper aims to develop and empirically test a hierarchical model for measuring service quality in higher education. Design/methodology/approach: The first phase of the study consisted of qualitative research methods and a comprehensive literature review, which allowed the development of a conceptual model comprising 53 service quality…

This article revisits the notion that to facilitate quality learning requires teachers in higher education to have pedagogical content knowledge. It constructs pedagogical content knowledge as a teaching and learning space that brings content and pedagogy together. On the content knowledge side, it suggests that threshold concepts, akin to a…

The knowledge society arises from the combination of four interdependent elements: the production of knowledge through research, its transmission through education, its dissemination through information and communication technologies, and its exploitation through innovation. For this reason, higher education institutions (HEIs) are the main…