Contributions: In this article, a generative artificial intelligence (AI)-based Q&A system has been developed by integrating information retrieval and natural language processing techniques, using course materials as a knowledge base and facilitating real-time student interaction through a chat interface. Background: The rise of advanced AI…

Enterprise systems are complex information systems that are inevitable for companies' success. As enterprise systems are only successful when used continuously and efficiently by end-users, knowledge on how to use them has become an important skill for employees. Research and practice favor an early obtainment of these skills for employees. Thus,…

Background/purpose: Collaborative Online International Learning projects have emerged as practices that connect students from different countries. Such actions can be appealing to universities but also arouse uncertainty. Hence, the purpose of this paper is to explore COIL experiences in HE reported in the scientific literature in terms of…

The spread of COVID-19 poses a threat to humanity, as this pandemic has forced many global activities to close, including educational activities. To reduce the spread of the virus, education institutions have been forced to switch to e-learning using available educational platforms, despite the challenges facing this sudden transformation. In…

Even a cursory review of the research literature over the past two decades will reveal many e-learning implementation challenges facing sub-Saharan Africa Higher Education Institutions. The last available systematic review of these challenges was conducted in 2017. To address this gap and by following the PRISMA-ScR guidelines, our systematic…

This paper studies the application of alternative instruction models such as online and blended learning to compensate for the closures of Higher Education Institutions (HEIs), including colleges and universities in the Middle East following the COVID-19 pandemic outbreak. Online learning was introduced as an immediate alternative to complete…

This study seeks to understand the current level of e-learning and to investigate the challenges to the successful implementation of e-learning in Jordanian higher education from the perspectives of faculty members at selected Jordanian universities. Analyses of emailed survey data from 157 faculty members showed that the level of faculty…

This paper reports on a participatory case study investigating the total shift to an electronic assessment and electronic proctoring modality in a traditional higher education academic institution in Lebanon due to the COVID-19 pandemic. It describes the novel real-time electronic assessment and proctoring system developed by the University of…

Openness in education is not a consistent term or value since "open" is used to describe various things and often means different things to different individuals. In a research context, it is important to identify the many interpretation(s) and perspectives of openness being investigated, especially since the underlying ideas behind…

During attempts to prevent and control the COVID-19 pandemic in China, higher education programs shifted their traditional educational models to online models. This paper aimed to explore how Chinese universities organized online teaching and learning during the pandemic. It investigated the factors affecting the implementation of online teaching…

Purpose: This study aims to construct a scale and identify the factors that might affect the implementation of gamification and Bloom's Digital Taxonomy-based assessment of students' learning, guided by the Goal-Setting Theory. Design/Methodology/Approach: This study used a sequential exploratory mixed-methods design where data were collected…

Based on the concept of Communities of Practice (CoP), this study describes the design and implementation of an online academic conference, Pedagogy and Practice in Technology Enhanced Language Learning (PPTELL) 2021, as a backdrop for exploring how to effectively promote the development of academic citizenship within the PPTELL CoP. To address…

This research gathered data from mid-level enrollment management practitioners to understand how they experienced the implementation processes designed to operationalize student services to support their traditional university's fully online distance education operation. Findings suggest that a strategic implementation plan, readiness assessments,…

Purpose: The purpose of this study is to examine quality assurance for archives and records management (ARM) education in an open distance e-learning (ODeL) environment in Eswatini with a view to conceptualise a framework for quality assurance in the development and implementation of an ARM programme in the context of ODeL.…

The purpose of the study is to identify the characteristics of implementation of remote access to learning at university basing on distance learning technology. The basic methods for the relevant problem studying are pedagogical experiment, expert assessment methods, and statistical processing of quantitative results of the research. The…