This guidebook is designed for institutional leaders and student success teams who are ready to talk openly about the students they serve and who are eager to learn practical strategies from national experts and peer institutions. We cannot design an experience that meets our students where they are unless we holistically understand who they are.…

Higher education institutions are developing the capacity for learning analytics. However, the technical development of learning analytics has far exceeded the consideration of ethical issues around learning analytics. We examined higher education academics' knowledge, attitudes, and concerns about the use of learning analytics though four focus…

With the increased capability of learning analytics in higher education, more institutions are developing or implementing student dashboards. Despite the emergence of dashboards as an easy way to present data to students, students have had limited involvement in the dashboard development process. As part of a larger program of research examining…

This case study is based on research begun for an MA dissertation in Human Resource Management and subsequently developed. It follows the government's decision that from September 2012, UK universities would be able to increase their tuition fees from a maximum of £3000 to £9000 per year. The project aimed to investigate the impact of this on…

Diversity courses in higher education have been associated with many positive educational and developmental outcomes as well as challenges. Studies have examined these types of undergraduate courses within education, psychology, and other disciplines (e.g., Hurtado, 2001; Hurtado, Mayhew, & Engberg, 2012; Larke & Larke, 2009); however,…

The disconnect between data collection and analysis across academic and administrative units within institutions of higher education makes it challenging to incorporate diverse data into curricular design. Understanding the factors related to student retention and success is unlikely to occur by focusing on only one unit at a time. By promoting…

The true power of comparative research around the impact and use of open educational resources is only just being realised, largely through the work done by the Hewlett-funded OER Research Hub, based at The Open University (UK). Since late 2012, the project has used a combination of surveys, interviews and focus groups to gather data about the use…

Becoming more scholarly can be challenging for many in the academy, including for those transitioning from professional roles. This paper presents the initial findings of an ongoing action research project that set out to explore and develop aspects of identity among a group of Australian occupational therapy academics. Thirteen participants…

Intergenerational service-learning initiatives are an increasingly common educational practice designed to engage college students and older adults with one another. The growth of the baby boomer population and a growing interest in lifelong learning opportunities among older adults have the potential to create new models of multigenerational…

Research cannot be conducted without conscious or unconscious use of underlying theoretical principles (Broido & Manning, 2002). As such, even studies that seem void of theoretical underpinnings subscribe to some semblance of theoretical principles. Broido and Manning (2002) argue that postmodernism, feminist theory, and critical theory, among…

Data from a focus group of undergraduate students confirm that students view themselves as deserving entitled treatment in higher education.

There has been a threefold increase in the employment of casual academics in Australian universities within the last 20 years, to the extent that most teaching and marking is now undertaken by casual academics, also known as sessional staff. Yet, casualised teaching and assessment has been considered a risk to student engagement and success, and…

Social scientists, educational researchers, postsecondary educators (including student affairs professionals), and others have attempted to understand problematic behavioral trends and developmental outcomes among undergraduate men. Little attention has been devoted to examining the masculine identities and ideals about manhood that these students…

Universities interested in remodeling licensure programs to prepare 21st-century superintendents are faced with a plethora of data to guide curriculum design. This article summarizes survey and focus group findings from current and prospective superintendents and outlines how these data informed the restructuring of the superintendent licensure…

When yes/no or multiple-choice answers do not suffice--when a qualitative understanding of a topic rather than a quantitative head count is needed--it is time to consider focus groups. They work well when learning why, how, and what for is more important than measuring how many. Focus groups are primarily an open-ended form of inquiry, enabling…