This case study is based on research begun for an MA dissertation in Human Resource Management and subsequently developed. It follows the government's decision that from September 2012, UK universities would be able to increase their tuition fees from a maximum of £3000 to £9000 per year. The project aimed to investigate the impact of this on…

Higher education institutions are developing the capacity for learning analytics. However, the technical development of learning analytics has far exceeded the consideration of ethical issues around learning analytics. We examined higher education academics' knowledge, attitudes, and concerns about the use of learning analytics though four focus…

This guidebook is designed for institutional leaders and student success teams who are ready to talk openly about the students they serve and who are eager to learn practical strategies from national experts and peer institutions. We cannot design an experience that meets our students where they are unless we holistically understand who they are.…

Intergenerational service-learning initiatives are an increasingly common educational practice designed to engage college students and older adults with one another. The growth of the baby boomer population and a growing interest in lifelong learning opportunities among older adults have the potential to create new models of multigenerational…

With the increased capability of learning analytics in higher education, more institutions are developing or implementing student dashboards. Despite the emergence of dashboards as an easy way to present data to students, students have had limited involvement in the dashboard development process. As part of a larger program of research examining…

Diversity courses in higher education have been associated with many positive educational and developmental outcomes as well as challenges. Studies have examined these types of undergraduate courses within education, psychology, and other disciplines (e.g., Hurtado, 2001; Hurtado, Mayhew, & Engberg, 2012; Larke & Larke, 2009); however,…

Social scientists, educational researchers, postsecondary educators (including student affairs professionals), and others have attempted to understand problematic behavioral trends and developmental outcomes among undergraduate men. Little attention has been devoted to examining the masculine identities and ideals about manhood that these students…

The disconnect between data collection and analysis across academic and administrative units within institutions of higher education makes it challenging to incorporate diverse data into curricular design. Understanding the factors related to student retention and success is unlikely to occur by focusing on only one unit at a time. By promoting…

When yes/no or multiple-choice answers do not suffice--when a qualitative understanding of a topic rather than a quantitative head count is needed--it is time to consider focus groups. They work well when learning why, how, and what for is more important than measuring how many. Focus groups are primarily an open-ended form of inquiry, enabling…

The true power of comparative research around the impact and use of open educational resources is only just being realised, largely through the work done by the Hewlett-funded OER Research Hub, based at The Open University (UK). Since late 2012, the project has used a combination of surveys, interviews and focus groups to gather data about the use…

With the adoption of sweeping changes in the governance of university admission, namely the implementation of the university entrance exam (UEE) in July 2014, and with broader reforms supported by the World Bank. The UEE reform improves governance in only one step, if a key one, in the long process to access and complete higher education: this…

As a method for placing Latina college students at the center of research, authors present a dramatic, or performative, text illuminating participants' life stories. The dramatic text serves as a fictional event bringing to light how five Latina students view their ethnic identities and educational values based on messages from family and peers.…

Research cannot be conducted without conscious or unconscious use of underlying theoretical principles (Broido & Manning, 2002). As such, even studies that seem void of theoretical underpinnings subscribe to some semblance of theoretical principles. Broido and Manning (2002) argue that postmodernism, feminist theory, and critical theory, among…

The poor quality and quantity of data collected in tribal communities today reflects a lack of true community participation and commitment. This is especially problematic for evaluation studies, in which the needs and desires of the community should be the central focus. This challenge can be met by emphasizing indigenous methods and voice. The…

This paper reports on the third phase of a study of Australian Teaching and Learning Centres to identify factors that contribute to the effective strategic leadership of Centres. Focus groups at 10 Australian universities included 66 respondents, providing a diverse range of perspectives, from students to members of the university executive.…