In this article, the authors suggest that providing a report card enables an IT department to check its progress and overall performance; communicate the department's effectiveness to university leadership, IT membership, and customers; and make any necessary adjustments. A report card will not show how efficiently the IT department functions, but…

Most evaluation of faculty takes place at the end of a semester. Because results of this type of evaluation are not available until after the semester is over, an instructor has no opportunity to make changes to a course while it is ongoing. This paper explains how the practice of midsemester evaluation can provide instructors with a formative…

Five problems concerning faculty evaluation are identified, along with seven proposed solutions. The problems are as follows: (1) summative and formative evaluation objectives are mixed; (2) most instructional evaluation is designed with institutional convenience in mind; (3) evaluation results are given impersonally; (4) most evaluation…

Teacher educators of the Instructional Leadership Program at the University of Vermont used interactive evaluation procedures (including numerical, process, and summative approaches) to inform their decisions about program improvement through a new training option for regular and special education leaders. (CB)

An approach for involving beneficiaries in specifying program attributes for evaluators to address is discussed. Methods are outlined for sharing influence among program decision makers and beneficiaries. Application of this approach in the evaluation of a problem-based medical school curriculum is described, with evidence on the enhancement of…

Formative evaluation consists of assessing educational programs or other kinds of educational products while they are being developed to help shape them into their final forms. This publication is intended for those whose job it is to develop new programs and products or to evaluate them during development. Topics discussed include: (1) the nature…

Examines research conducted at the British Open University using the research paradigm of phenomenography to discover what students understand about particular concepts in social science. The use of student interviews for formative and summative evaluation is described, and changes in course materials based on the results are discussed.…

Few research studies have examined the use of student ratings of instructors from the standpoint of their ability to be interpreted and their subsequent usefulness. This study examined the effects of a training session conducted by experts in the field of student ratings of instruction. The first question was to determine the knowledge, skills,…

Point of entry problems are faced by evaluators when asked to start an evaluation at an inappropriate time or to perform an inappropriate study. The fundamental purpose of evaluation is to help improve services. Guidelines are presented for choosing when to do a context, input, process, or product evaluation. (GDC)

Five steps for conducting a midterm evaluation of teaching rather than a standardized end-of-class evaluation are presented. Example outcomes are given, and observations about the process are discussed. Multiple values of midterm course evaluations are apparent for students, the instructor, and the designated evaluation facilitator. (SLD)

The background and purpose of course assessment are examined. The paper includes suggestions for classroom instructors in setting up formative assessment plans based on qualitative research. Focus is on the interview technique. It is discussed as a practical source for evaluating what actually takes place during a course, including the appraisal…

In 2000 a survey was undertaken in an attempt to establish a sustainable, coherent database of empirical information on NVQ level 3, 4 and 5 activity in English and Welsh higher education institutions HEIs. As a result of this work a report was produced, "The Utilisation of NVQs in Higher Education in England and Wales," which set out…

What users of student ratings of instruction know about ratings and what they need to know to make valid and reliable use of ratings data were studied. An item bank of 153 multiple-choice items was developed from sources of information about student ratings. The full item bank had five subsets: (1) knowledge of ratings concepts; (2) knowledge of…

Revision of the Bachelor of Education program at the University of Alberta (Canada) and results of an initial formative evaluation of one program component--students' first school placement--are described. Program revisions based on continual student and teacher feedback obtained from ongoing formative evaluation enabled positive program…

Marketing has become a popular strategic initiative among state extension services to meet the growing demand for program accountability. The Louisiana Cooperative Extension Service (LCES) began a formative evaluation of its marketing efforts as a step toward a comprehensive marketing plan. All extension faculty were surveyed to determine their…