This article delivers an evaluation of a pedagogical intervention implemented within a first-year undergraduate university module. The intervention, termed the student-led tutorial (SLT), is based on the concept of the tutorless tutorial and presents a platform for student learning which was designed to increase active learning prior to their…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

This manual for peer tutors on tutoring community college students was developed as part of the EASE (Equal Access for Students to Education and Experience) Project at seven community colleges in northeastern Minnesota. The manual provides a general overview of policies, benefits, and responsibilities related to peer tutoring. It then offers…