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Peer reviewedReinsch, N. L., Jr.; Beswick, Raymond W. – Journal of Business and Technical Communication, 1995
Explores preferences for word-processed versus handwritten messages in an organizational setting. Identifies variables that affect preferences for written media: hierarchical level, message length, message complexity, anticipated reaction, communication task, need for documentation, and communication across work shifts. Shows that the cost control…
Descriptors: Communication Research, Higher Education, Individual Differences, Interpersonal Communication
Newby, Gregory B.; And Others – Proceedings of the ASIS Annual Meeting, 1991
Discusses an empirical study that examined the relative efficiency of individual differences variables and user-based situational variables as predictors of the actual information/knowledge needed by users to accomplish word processing tasks. Information seeking versus information use is discussed, and results of canonical correlation analyses are…
Descriptors: Context Effect, Higher Education, Individual Differences, Information Needs
