Enterprise Resource Planning and Customer Relationship Management are becoming important topics at the university level, and are increasingly receiving course-level attention in the curriculum. In fact, the Information Systems Body of Knowledge specifically identifies Enterprise Architecture as an Information Systems-specific knowledge area. The…

Because MOOCs bring big data to the forefront, they confront learning science with technology challenges. We describe an agenda for developing technology that enables MOOC analytics. Such an agenda needs to efficiently address the detailed, low level, high volume nature of MOOC data. It also needs to help exploit the data's capacity to reveal, in…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

The "Technology Outlook Australian Tertiary Education 2013-2018: An NMC Horizon Project Regional Analysis" reflects a collaborative research effort between the New Media Consortium (NMC) and Open Universities Australia to help inform Australian educational leaders about significant developments in technologies supporting teaching,…

This paper reflects a multi-year collaborative effort between the New Media Consortium (NMC) and Griffith University to help inform Australian educational leaders about significant developments in technologies supporting teaching, learning, and research in tertiary education. The research underpinning the report makes use of the NMC's Delphi-based…

This paper reflects a collaborative effort between the New Media Consortium (NMC) and the JISC Innovation Support Centres, CETIS and UKOLN. The research underpinning the report makes use of the NMC's Delphi-based process for bringing groups of experts to a consensus viewpoint, in this case around the impact of emerging technologies on teaching,…

This paper reports on research to investigate design features of asynchronous discussion systems for higher education. The research aims to identify features that increase the benefits of discussion systems and reduce the problems. The paper focuses on a major theme that emerged from interviews with learners and teachers: information overload.…

Provides a framework for examining the programs required to meet the challenges of information management education along five dimensions: area of study; faculty and school base; core programs; education and orientation of coprofessionals and managers; and management education and orientation. Approaches for improving the value of information…

Provides a brief overview of primary computer network structures serving the academic research community and discusses plans for the transformation of Internet into a National Research and Education Network (NREN). The scope of resources likely to be available to users through the NREN are described, the concept of national collaboratives is…

Suggests that the money spent ($100 billion) to fix the Y2K bug in the United States resulted in improved campus computer systems. Reports from campuses around the country indicate that both mainframe and desktop systems experienced fewer problems than expected. (DB)

Discusses the concept of the intranet, comparing and contrasting it with groupware, and presents an argument for its value based on technical and information management considerations. Presents an intranet development project for an academic organization and describes a portable, user-centered and team-based methodology for the design and…

Focusing on the need for information systems that provide faculty, staff, and students with open access to all necessary information resources, this paper begins by discussing the issues involved in developing such systems. A review of the traditional environment looks at the traditional centralized resources versus the current trend toward…

This collection of papers addresses key questions facing college managers and others choosing, introducing, and living with big, complex computer-based systems. "What Use the User Requirement?" (Tony Coles) stresses the importance of an information strategy driven by corporate objectives, not technology. "Process of Selecting a…

This paper describes the basic knowledge necessary to promote the students' ability to analyze, design, and construct information systems. The curricula and the practical teaching material are proposed with which students can experience information system development by applying the basic knowledge of lectures. The subjects of the basic knowledge…

Viewing high-resolution images on the World Wide Web at a level of detail necessary for collaborative research is still a problem today, given the Internet's current bandwidth limitations and its ever increasing network traffic. ImageEyes is an interactive display tool being developed at Utah State University that addresses this problem by…