Information systems curricula are increasingly using active learning methodologies to help students learn "through" technology rather than just "about" technology. While one way to achieve this is through the assignment of semester-long projects, previous research suggests that real-world projects provide more meaningful…

Real issues of web design and development include many problem-solving tasks. There are, however, some inadequacies associated with the implementation of appropriate pedagogy for organised and structured instruction that supports the rational problem-solving paradigm. The purpose of this article is to report on a study for the design and…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

This paper documents the formulation of a database driven open source architecture web development course. The design of a web-based curriculum faces many challenges: a) relative emphasis of client and server-side technologies, b) choice of a server-side language, and c) the cost and efficient delivery of a dynamic web development, database-driven…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Identifies characteristics of a flexible information system, using UniverSIS--a student information system developed at the University of Cincinnati--to illustrate principles of flexible design. Benefits include increased business control over system behavior, reuse of system solutions, and reduced involvement of technical staff as business…

Purpose: The aim of this paper is to describe a project to provide an online web portal that can be used as a front-end for all university users--students, teachers, staff--and services, library, administration, e-learning, and e-mail. Design/methodology/approach: The profile model proposed is mainly inheritable, defined by profile components with…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Discusses participatory strategic planning and describes the use of IBM's Application Transfer Study process at Jacksonville State University to develop a master plan for a campuswide information system. Planning in academe is discussed, and the use of questionnaires and interviews for needs assessment is described. (three references) (LRW)

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…

More than a decade ago, the predominant means by which colleges and universities deployed major information systems shifted from in-house development to the acquisition of packaged software. The author of this article suggests, however, that institutionally defined business or academic processes may or may not fit the embedded definition of…

Reports on an Open University evaluation study of the Informedia Digital Video Library System developed at Carnegie Mellon University (CMU). Findings indicate that there is definite potential for using the system, provided that certain modifications can be made. Results also confirm findings of the Informedia team at CMU that the content of video…

Describes the development of a campuswide information system at the University of Pennsylvania called PennInfo. Topics discussed include client/server architecture; menu-driven software; technical features; operational support to end-users; a Gopher server; and future plans. (LRW)

Describes Ethnomethodologically informed ethnography (EM) as a methodology for information science research, illustrating the approach with the results of a study in a university library. Topics include differences between the practical orientation of EM and theoretical orientation of other ethnographic approaches; systems design; and…

Examines the sociotechnological impact of introducing advanced information technology into the Spurlock Museum, a museum of world history and culture at the University of Illinois. Addresses implementation of such methodologies as computer-supported cooperative work and computer-mediated communication in the museum environment. Emphasizes the…