Enterprise Resource Planning and Customer Relationship Management are becoming important topics at the university level, and are increasingly receiving course-level attention in the curriculum. In fact, the Information Systems Body of Knowledge specifically identifies Enterprise Architecture as an Information Systems-specific knowledge area. The…

Increased flexibility and modularisation in higher education complicates the process of learners finding their way through the offerings of higher education institutions. In lifelong learning, where learning opportunities are diverse and reach beyond institutional boundaries, it becomes even more complex to decide on a learning path. However,…

This paper reports on the design strategies and technical solutions that the authors have adopted to increase interaction in a World Wide Web-Based Instruction (WBI) system aimed at supporting new didactic approaches to the subjects of urban planning and architecture through the activation of online modules at the university level. Specifically,…

Electronics Engineering Technology majors in the Industrial and Engineering Technology department at Central Michigan University have developed many real-world projects that represent the type of problem-solving projects encouraged by industry. Two projects that can be used by other educators as freestanding projects or as the core for further…

Describes the redesign of a CD-ROM database interface by the Congressional Information Service (CIS) that addressed the needs of novice, casual, and expert searchers in academic libraries. Topics discussed include the user profile, the task profile, redesign goals, interaction style, menu design and implementation, system structure and the search…

Viewing high-resolution images on the World Wide Web at a level of detail necessary for collaborative research is still a problem today, given the Internet's current bandwidth limitations and its ever increasing network traffic. ImageEyes is an interactive display tool being developed at Utah State University that addresses this problem by…

This paper describes IRI (Interactive Remote Instruction), a computer-based system built at Old Dominion University (Virginia) in order to support distance education. The system is based on the concept of a virtual classroom where students at different locations have the same synchronous class experience, using networked computers to communicate…

The design issues involved in the effective use of computer-mediated communication in a multimedia distance education environment are examined, with particular reference to recent and current initiatives at the Open University in Great Britain. A description of the components of the Open University's electronic campus (the conferencing system and…

In order to provide teachers and students with electronic learning environments that support mentoring and collaboration through electronic means, the authors developed software that supports same time/different place educational collaborative activities over the Internet. These activities focus on teaching students how to organize and systematize…

This paper describes the design and features of LEA (Learning Environment with Agent), an educational system which has the features of both synchronous and asynchronous group learning environments. The first section discusses group learning environments, including differences between individual learning and group learning, and the classification…

The rapid development of modern information and communications technologies has opened new possibilities for establishing and delivering distance learning. In addition, the new learning paradigm based on cognitive learning theories can emphasize the quality of the learning process. The open learning environment that utilizes modern communications…

Engaging learners on the World Wide Web is more than sending Web pages to the user. However, for many course delivery software programs, the smallest unit of delivery is a Web page. How content experts can create engaging Web pages has largely been ignored or taken for granted. This paper reports on an authoring model for creating pedagogically…