The Australian Government's widening participation agenda--also referred to as the social inclusion agenda--considers equity through the triple focus of access, participation and outcomes. These foci are catalysts for re-examining teaching and learning approaches in formal education. This article considers this national refocus and the…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

This paper discusses a university-wide pilot designed to encourage academics to creatively explore learner-centred applications for digital audio. Participation in the pilot was diverse in terms of technical competence, confidence and contextual requirements and there was little prior experience of working with digital audio. Many innovative…

Discusses participatory strategic planning and describes the use of IBM's Application Transfer Study process at Jacksonville State University to develop a master plan for a campuswide information system. Planning in academe is discussed, and the use of questionnaires and interviews for needs assessment is described. (three references) (LRW)

This paper reports on research to investigate design features of asynchronous discussion systems for higher education. The research aims to identify features that increase the benefits of discussion systems and reduce the problems. The paper focuses on a major theme that emerged from interviews with learners and teachers: information overload.…

Outlines a behavioral approach to information retrieval system design based on the derivation of a behavioral model of the information-seeking patterns of academic social scientists. The extent to which identified information-seeking characteristics are supported by existing systems is considered, and requirements for implementing these features…

Parameter passing is the mechanism by which various program modules share information in a complex program; this paper was a study of novice programmers' understanding of the parameter construct. The bulk of the data was collected from interviews with eight college students enrolled in a state university introductory computer programming course.…

Describes a study at Louisiana State University that described the criteria mentioned by users evaluating the information within documents as it related to the user's information need situation. Implications for understanding the concept of relevance, for the design and evaluation of information retrieval systems, and for future research are…

Presents interview data from chemists at Cornell University (New York) who used an experimental electronic journal system. Highlights include a comparison of electronic journals and printed journals; characteristics of an ideal electronic system, including presentation of graphics and text, and its effects on user productivity; and implications…

Identifies problems that undergraduate searchers encountered in a search of the ERIC database on CD-ROM. Results of participant observation, questionnaires, and interviews are reported; a taxonomy of user problems is proposed that includes syntactic errors and semantic errors; and recommendations for menu selection systems, online help, and…

This project was designed to provide a framework for user evaluation of software packages and hypertext environments in terms of the extent to which they provide flexibility for learners to follow their preferred learning styles. Evaluation was carried out in relation to hypertext packages, learning styles and outcomes, and system design. (four…