The author maintains that the industrial setting is a tremendous untapped resource for the training of counselors as well as the delivery of human services. (Author)

Expertise in the labor relations field is seen as necessary for any college or university engaged in collective bargaining. Three choices are considered: hiring the expert, retaining an outside consultant, or training the in-house specialist. Management, it is suggested, must maintain the power balance by meeting expertise with expertise.…

Eight case studies appropriate for use in a course in management development were prepared and are provided in this document. The typical case describes a real business situation in which a real manager had to reach a decision. The case gives quantitative and qualitative information that is, or may be, relevant to that decision. Questions for…