The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

The process of identifying items in a library's collection by assigning to each a unique machine readable code has been generally referred to as barcoding. Barcoding is often one of the first critical projects a library will embark upon in the process of automation. This Systems and Procedures Exchange Center (SPEC) kit addresses many of the major…

Macquarie University Library's planning for a new library coincided with a major renewal of the university's curriculum and research activity. This provided a significant opportunity to re-think the presentation of the library collections in the new environment. This article describes how strategic alignment with university goals and the framework…

Reviews selected research on content-enriched access (including information components such as tables of contents and indexes) in information retrieval systems. It is concluded that well-selected content components and full-text materials in electronic systems must be linked with improved search methodologies, better interfaces, and greater…

Describes a study which investigated plans of Association of Research Libraries members in New England for total automated library systems, whether compatibility of microcomputers with existing or proposed equipment is a factor in microcomputer selection, plans for microcomputer use, and how appropriate microcomputer tasks are identified and…

This Systems and Procedures Exchange Center (SPEC) kit on Bibliographic Instruction (BI) in Association of Research Libraries (ARL) examines current developments as well as anticipated trends based on a SPEC telephone survey of 25 ARL libraries with active BI programs. Two themes which ran through the mid-1985 interviews were the use of new…

Librarians at Harvard University have written the most comprehensive guide to selecting research collections for digitization. This article applies the Harvard Model to a digitization project at Indiana University in order to evaluate the appropriateness of the model for use at another institution and to adapt the model to local needs. (Contains 7…

This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

To investigate the experience of American and Canadian university libraries with remote access catalogs, self-administered questionnaires were sent to the 137 directors of all Association of Research Libraries (ARL) libraries and all libraries of Canadian degree-granting institutions. The study was designed to: (1) survey Canadian and U.S.…

This SPEC kit is based on a June 1987 survey of approval plan use by 94 members of the Association of Research Libraries. It reports on the current practices of these libraries, the perceived advantages and disadvantages of using approval plans, and the effect of increased library materials costs and library automation on such plans. It is noted…

This inventory provides profiles, tables, and listings describing automated library activities at 103 Association of Research Libraries (ARL) institutions. The inventory includes analyses of aggregate information from individual library profiles which are then divided into three categories that reflect primarily bibliographic functions: (1)…

This publication reporting the responses of 92 Association of Research Libraries (ARL) members to an automation inventory survey conducted in March 1985 was generated from a database developed by ARL to provide timely, comparable information about the extent and nature of automation within the ARL library community. Among operational systems, the…

This inventory provides profiles, tables, and listings describing automated library activities at 117 Association of Research Libraries (ARL) institutions. For the first time, the inventory includes analyses of aggregate information from individual library profiles. The analyses are divided into four categories that reflect primarily bibliographic…

Preliminary reports from seven Association of Research Library (ARL) members conducting research on current public services concerns describe progress to date and initial findings. Research grants of up to $4,000 were provided for the projects, which were selected in part because of their potential usefulness to academic and research libraries.…