In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

This paper describes experiences in re-engineering and re-designing Technical Services of the library at the Nathan campus of Griffith University in Brisbane, Queensland (Australia). The goal of the project, which was overseen by an outside consultant, was to have a 50% improvement in productivity (which would mean that 50% of the staff currently…

This volume is the pilot issue of the "Transforming Libraries" series, a quarterly subseries of SPEC (the Systems and Procedures Exchange Center of the Association of Research Libraries). Each issue will focus on a different application or aspect of library technology. This issue discusses electronic reserves. It is divided into five…

This publication provides librarians with a broader understanding of outsourcing issues in academic libraries. The book investigates the literature, then presents a survey of more than 200 academic research libraries involved with outsourcing projects. This book synthesizes prevailing theories and practice, details pros and cons, an outlines steps…