This document addresses the advantages and disadvantages of a required bibliographic instruction program at Millikin University, Decatur, Illinois. Issues addressed include: the public relations efforts; the planning and implementation of the program; the staff requirements; and the impact on library operations and services. Course requirements,…

This paper reports on a leadership institute for library staff at Stanford University (California) and the California State Library that had the goal of elevating the quality of services libraries and related bodies provide to information users in the 21st century through development of library leaders and managers and by increasing the…

Describes the objectives, development, and implementation of a professional continuing education program for academic library personnel. The program is evaluated in terms of staff response to various activities, director support, cost considerations, and overall effectiveness. (CLB)

This report on the results of the 1987-88 Association of Research Libraries (ARL) Preservation Statistics Questionnaire presents data from 109 ARL member libraries from the United States and Canada. The first of three major sections, Summary Data Tables, displays the aggregated statistics describing the current level of preservation efforts in ARL…

Describes a project at the University of Nevada, Las Vegas that evaluated the effects of an unmediated document delivery service. Discusses interlibrary loans, staffing, user satisfaction, choice of document supplier, and user training; and suggests questions to consider when deciding whether to offer this service. (LRW)

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…

The purpose of this project was to demonstrate that computer-based training (CBT) sessions, produced as HyperCard stacks (files), are an efficient and effective component for staff training in libraries. The purpose was successfully met in the 15-month period of development, evaluation, and implementation, and the University of Tennessee (UT)…

This set of materials on staff development in research libraries was assembled by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL). Selected portions of management studies, reviews, and evaluations are included from the University of Washington Libraries, the University of Rochester Library, the…

Based on responses of 53 Association of Research Libraries (ARL) member libraries to a 1986 Systems and Procedures Exchange Center (SPEC) survey, this kit examines the changes in the organization and staffing of the collection development function in ARL libraries over the past 3 to 4 years. A concise summary discusses survey results, which…

Focuses on role of school library media programs in the fostering of lifelong learning and development of information skills. Highlights include information use and users, access, instruction, consulting, attitude problems, personnel and economic issues, planning and evaluating programs, education of library media specialists, and information…

Describes the minority internship program at the Bowling Green State University library from the intern's perspective. Highlights include working at various branch libraries as well as a public library; library staff orientation; committee work to promote multiculturalism; and personal assessment of the program. (LRW)

This document constitutes the report of the activities of Memphis State University (MSU) Libraries Ad Hoc In-Service Training Committee, which was established in May 1991 to plan an entire day of training sessions for all staff in an effort to improve the quality of service given to the users of the library system. The report begins with a brief…

This reference book explains how to create, implement, and evaluate formal and informal preservation education programs in school, public, academic, and special collections. It's seven chapters include 43 papers by contributors from a wide range of positions in librarianship and academia. Chapter 1, "Preservation Issues and the Community of…

This study examined the state of formal staff training and development in Association of Research Libraries (ARL) member libraries by identifying what programs are offered; how they are organized, administered, and budgeted; who participates; and how training is evaluated. In February 1997, a survey was distributed to all ARL libraries; of the 120…