COVID-19 did not disrupt higher education; it hastened the disruptions that have already been taking place. One particularly prominent disruption is the digital shift, or the move from primarily face-to-face operations to operations with a large digital component. In order to survive, higher education needs to fundamentally change. But how…

In the present study, the researcher has reviewed the existing literature from the previous research on Infrastructure and Application of ICT in Higher Education. The researcher carried out an intensive search on various publications and databases websites and finalized fifteen papers for carrying out the literature review. The literature review…

Library literature and blogs frequently discuss customer service and user experience in physical libraries and Web sites, but little is said about this mentality toward services for distance learners specifically. This paper takes customer service best practices from well-known thinkers of the business world and makes connections to services for…

In today's world of instant everything, everyone has been exposed to some form of Web 2.0 technology, and higher education is not exempt from its long reach. Libraries of all types are incorporating Web 2.0 features to attract users as well as to showcase library services. The Online Public Access Catalog (OPAC) has become more user-friendly with…

Smart librarians have always valued their relationships with users and other librarians. The creative force of those relationships is empowered via Web-based social networking, collaboration, and sharing. At Stony Brook University Health Sciences Library in New York, students, faculty, clinicians, and residents expect the latest refinements in…

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…

The purpose of this College Library Information Packet (CLIP) Note is to help libraries identify desirable elements found in computer use policies and to provide guidelines for college and small university libraries that want to develop policies or have been directed to implement policies for computer usage in their libraries. In January 2001, a…

This study used data originally gathered about student satisfaction through a survey in fall 1999 at Nova Southeastern University, Florida to determine whether there were differences in the perspectives of students aged 25 years or younger and those aged 26 years and older. At Nova Southeastern, more than 80% of all fall 1999 students were 26 or…

Maintains that there are two traditional categories of data for scholars: (1) physical objects and nonmaterial objects and (2) processed information. Describes the development and current plans for the Documentation Project, a Norwegian database for language and culture. (CFR)

Discusses the Beck Center for Electronic Collections and Services at Emory University (Georgia), including the role of text centers both within and outside of the academic research library. Describes projects with various departments, and innovative partnerships with technologists from the library and the campus computing center, as well as with…

The SUNY University Center Libraries conducted a survey on faculty use of electronic information technologies and resources at Albany, Binghamton, Buffalo, and Stony Brook. Questionnaire topics included access to electronic technologies, and current and future expectations and preferences for library services. Findings revealed inequities in…

Examines library intranet applications, focusing on distribution of software, storage for graphics and audiovisuals, and networking CD-ROM products. Discusses potential problems, and describes an intranet being built at Rensselaer Polytechnic Institute's (New York) library and its effects on the CD-ROM collection. Highlights the Special Libraries…

Discusses World Wide Web uses in a computer setting for university administrative purposes with a focus on how the library can enhance administrators' awareness of this tool and the potential benefits to the library from doing so. Sidebars present a sampling of World Wide Web sites that demonstrate university administrative applications.…

Presents the results of a survey conducted at the State University of New York Albany to explore library patrons' use of the Internet and their use of the library-sponsored Internet instruction program. Results indicate that most Internet users chose to learn on their own; different instructional needs, based on gender and learning style were…

Discussion of the impact of distance education on academic libraries focuses on marketing aspects. Topics include the rapid expansion of educational computing; the maturing of higher education; the World Wide Web as competitor to academic libraries; business purposes of academic libraries; distance education strategies; servicing market segments;…