Librarians seek opportunities to improve outreach to faculty and promote shared interests in information literacy. A comprehensive review of syllabi for all undergraduate courses offered during one academic term examined course-level learning outcomes and graded assignments to see how well they aligned with the five Association of College and…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

This manual is designed to accompany a University of Texas graduate course on public libraries that covers the historical development, legal basis, administration, financial basis, services to users, system organization, physical facilities, marketing, popular culture, issues, trends, and problems of public libraries. The manual contains the…

This document addresses the advantages and disadvantages of a required bibliographic instruction program at Millikin University, Decatur, Illinois. Issues addressed include: the public relations efforts; the planning and implementation of the program; the staff requirements; and the impact on library operations and services. Course requirements,…

Four courses on the use of the library are described which were taught by librarians at the University of Tennessee Center for Health Services to graduate students in basic medical sciences, dentistry, and pharmacy and undergraduates in medical records administration. Also included is a survey of medical libraries offering such courses. (JT)

In 1967 the School of Library and Information Services of the University of Maryland received a grant from the U.S. Office of Education for a demonstration project to prepare students for service to socially and economically disadvantaged groups. The innovative core of this program was a laboratory library located in one of the black ghettos of…

Suggests that information librarians should analyze instructors' course descriptions and syllabi, and use that information for creation of library study guides and other service supports--clarification of assignment, collection development, library information guides, anticipatory reference, instruction, course improvement, include guide as part…

This document is a guide to library resources in the I. D. Weeks Library at the University of South Dakota, Vermillion. The guide was designed to accompany an academic library instruction course, "Use of Library Resources, A & S 111." The purpose of the course is to familiarize students with the facilities of the I. D. Weeks Library;…

This document describes a bibliographic instruction (BI) course on accessing medical resources on the Internet through discussion lists and Gopher that consisted of short sessions taught biweekly each semester at the University of Vermont medical library. The introduction lists the rationale for starting the program; principles for teaching the…

Presents an analysis of a set of syllabuses from a graduate-level academic institution and relates syllabus design and mode of instruction to the use of library resources by students enrolled in undergraduate and graduate courses. Course syllabuses are discussed as indicators of potential library use. Five data tables are included. (Author/JL)

This document is a library instruction manual for an introductory course on library research at the University of Nebraska-Lincoln. The assignments provided are intended for independent study; a syllabus is included for the 7-week course. The manual is divided into seven sections. Chapter 1 provides an overview of the library system, services, and…