For a variety of reasons, collection care in Southeast Asia, especially in the northern regions, is fraught with many difficult challenges. Climates that are unfriendly to paper-based materials, poor economies, war, and civil unrest, are just a few of the reasons that librarians and archivists find it extremely difficult to ensure the survival of…

Discussion of customer expectations of library service quality and SERVQUAL as a measurement tool focuses on two studies: one that compared a survey of Chinese university students' expectations of service quality to New Zealand students; and one that investigated national culture as a source of attitudes to customer service. (Author/LRW)

The South Pacific School Libraries Project was launched by UNESCO in 1978 and continued until 1991. It was designed to improve school library service in the 11 independent island states (Cook Islands, Fiji, Kiribati, Nauru, Niue, Papua New Guinea, Solomon Islands, Tonga, Turaw, Vanuatu, and Western Samoa) of the Southwest Pacific and to develop…

The International Council for Open and Distance Education (ICDE) Librarians' Roundtable is the first of its kind for librarians of international distance and open education institutions to exchange their views on how to cope with the development of their institutions in the use of new technology, and in the provision of library services to…

The American Library Association (ALA) Library Fellows program began in 1986 with a grant from the U.S. Information Agency. The program's purpose is threefold: (1) to increase international understanding through the establishment of professional and personal relationships and the accomplishment of mutual goals; (2) to promote international sharing…

As part of the Unesco School Library Development Project in the South Pacific, a selected group of librarians and a coordinator of extension studies from the region met with Unesco consultants to design and develop a general course or courses for teachers and teacher librarians on the design, production, use, and organization of learning…

The American Library Association (ALA) Library/Book Fellows program began in 1986 with a grant from the U.S. Information Agency. The program's purpose is threefold: (1) to increase international understanding through the establishment of professional and personal relationships and the accomplishment of mutual goals; (2) to promote international…

Provides an overview of the rationale behind the World Bank credit line to Nigerian universities and examines the impact of the credit facility on the information demand and supply in the University of Agriculture, Makurdi Library (Nigeria). Discusses problems, such as poor quantity and quality of books and journals, lack of equipment, and lack of…

This report begins by describing the American Library Association (ALA) Library/Book Fellows program, which began with a grant from the U.S. Information Agency in 1986. The program has a threefold purpose: (1) to increase international understanding through the establishment of professional and personal relationships and the accomplishment of…