Promoting services is a conundrum for any organization. This is especially true for an academic library promoting distance library services. Systems thinking, process mapping, team learning, and diffusion of information practices offer ways of thinking about promoting services that help those involved find novel ways to approach promoting distance…

A market system based on user subsidies which can provide libraries with a mechanism for accurately determining user need and incentives to provide more efficient services is suggested. Benefits of the market, equity, assessing staff performance, and exploiting new technologies are highlighted. Nineteen references are provided. (EJS)

Interviews with 20 adult returning students investigated their library needs. Seventeen female and three male undergraduates aged 23 years and older at colleges in three cities in North Carolina participated. Many adult students have needs that differ from those of traditional undergraduates, especially in dealing with technology. The time…

Discusses users' expectations of academic libraries and suggests that a commitment to making the library a learning organization will result in improved library staff and strengthened services. Topics include technological changes; the role of innovation in learning organizations, including systems thinking, mental models, and team learning; and…

This case study provides both systemic and systematic analyses of the university library's role in the knowledge transmission function and doctoral-level research needs in professional education. Based on a self-study of the School of Education (with five doctoral programs) and two university libraries at the University of San Francisco, the…

Basis for systematic computerization of academic research library's reference, collection development, and collection management functions emphasizes productivity enhancement for librarians and support staff. Use of microcomputer and university's mainframe computer to develop applications of database management systems, electronic spreadsheets,…

Discusses distance education partnering strategies between faculty and academic librarians based on experiences at Louisiana State University (LSU). Highlights include the distance education program at LSU's library school; systems theory; supporting students for effective learning; supporting faculty for effective teaching; skills and abilities…

Six universities collaborated in developing an integrated academic information management system (IAIMS) to manage data and information as a shared resource and to bring together resources for timely decision making. The program assists institutions in linking their library systems and other information systems to support education, research,…