Humanizing Higher Education was the 2022 conference theme for the Association for the Study of Higher Education. This presidential address takes a forward look back on higher education within a global context and in the aftermath of a global health pandemic, making an argument for the need to humanize higher education. The address offers a…

Student success and retention continue to be of concern for higher education institutions. Wider participation, combined with lower completion rates for non-traditional students, highlights the need for new ways of understanding the student experience to ground policy and practice. This article provides this insight by drawing together a number of…

Casa de la Solidaridad has been recognized as an innovative and effective educational model within Jesuit higher education yet, until now, there have only been verbal presentations of the unique attributes of the Casa de la Solidaridad model. In addition, there has been a lack of information regarding the influence of the Casa experience on the…

Higher education institutions are becoming increasingly businesslike, a shift that is transforming student loyalty into an important strategic theme for universities and colleges. This paper reports a "cross-over" study that uses well-known theories from service marketing in a new context, that of educational services addressing customer…

Examines some of the basic tenets that managers and researchers alike hold dear about how people work and communicate about their work. Proposes a new model of how communication brings two types of knowledge into play in organizations and suggests that these insights may open intriguing possibilities both for managing and for organizational…

Examined relation between adolescent separation-individuation, family cohesion, and college adjustment in college students (N=240). First group was used to explore individuation measures. Theoretical model specifying that college adjustment would be predicted by family cohesion, positive separation feelings, and independence from parents, was…

This paper explores the use of cohort structures in administrator-preparation programs. The paper considers how cohorts operate effectively as communities and how the cohort promotes the enhancement of the individual. Data were derived from an analysis of the journals of 51 students enrolled in cohort programs at four university sites in…