This article describes a qualitative study, and it focuses on the analysis of the dynamics surrounding tutorial action in higher education. The authors have tried to determine the specific needs of the students by identifying and examining the functions associated with tutorial action. Several action guidelines aimed at improving tutorial function…

The Student Opinion Survey was sent to a random sample of 2,600 Open University (OU) students who had gained at least two credits and were studying during 1984. The response rate was 84 percent. Responses to open-ended questions on about one-third of those questionnaires were analyzed to determine the significant phenomena in students' experiences…

Immigrant and refugee students at the University of California, Berkeley, were surveyed in spring 1980 to assess their needs. Of the 311 mailed questionnaires, 208 responses were received. The data were analyzed by language group, class level, and immigrant/refugee status. The major areas of difficulty for these students were the large amount of…