This essay proposes the use of assessment centers, designed to simulate real-life situations and identify managerial skills, as a possible solution to dilemmas of current administrative personnel selection practices in academic libraries. Background, setting up the assessment center, obtaining assessment expertise, and legal implications are…

University of Oklahoma Libraries conducted a cost study of circulation service-desk operations. Using percentages of staff time occupied in particular tasks, pay rates, indirect costs, and overhead, total costs were computed on task-by-task basis. Information served as basis for reorganization of work assignments and revision of staff scheduling.…