The aim of this systematic review was to examine research studies which focus on effective student support practices and show evidence of credible assessment. To identify effective student support practices, and also to provide a contemporary picture of effective support practices at the University of KwaZulu-Natal, 24 studies which met the…

This study describes how a professor-instructor of a Master of Arts (MA) programme in Contemporary Issues in an Adult Education classroom applied constructivist tenets to address an ICT-mediated teaching and learning class. The study provides an analysis of the professor's constructivist pedagogical approach in designing curriculum, engaging in…

A community of practice (CoP) is a group of people who share a concern or a passion for something they do and learn how to do it as they interact regularly. Higher education leaders are attracted to CoPs because they are a peer-based model of learning with colleagues, which works well for professionals such as faculty. These authors identified…

Business schools are globally often seen as structured, purpose-driven, multi-sector and multi-perspective organisations. This article is based on the response of a graduate school to an innovative industrial Quality Function Deployment-based model (QFD), which was to be adopted initially in a Master's degree programme for quality assurance…

This manual is designed to help bibliographers, librarians, and other materials selectors plan and conduct systematic collection evaluations using both collection centered and client centered techniques. Topics covered in five chapters are: (1) planning the assessment; (2) collection-centered techniques, comprising the compilation of statistics,…

University of Oklahoma Libraries conducted a cost study of circulation service-desk operations. Using percentages of staff time occupied in particular tasks, pay rates, indirect costs, and overhead, total costs were computed on task-by-task basis. Information served as basis for reorganization of work assignments and revision of staff scheduling.…

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…

This social psychological laboratory activity permits the systematic observation of spontaneous human behavior as simulated on television and provides one way to effectively demonstrate and compare time sampling, event sampling, and trait rating techniques. The preparation involves videotaping a popular television show that depicts observable…