Presents brief descriptions of 46 software programs designed to (1) help writers collaborate over a network; (2) help writers invent; (3) allow comment after critical reading; (4) help writers write research papers; (5) help writers analyze style/mechanics/usage; (6) offer on-line reference guides; (7) author multimedia courseware; and (8) assess…

Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…

Virtual Learning Environments (VLEs) are learning management software systems that synthesize the functionality of computer-mediated communications software and online methods of delivering course materials. This report focuses on how to evaluate the properties, capabilities and orientation of different systems from an educational perspective, and…