James Neal begins this essay with the introduction of the 1996 paper, "Choosing Our Futures," by calling it a provocation, and a call to arms for the academic library community to challenge complacency and move forward toward fundamental change. Neal writes here that in the context of extraordinary economic pressures, the early…

The research reported here is focused on a specific type of change in an organization: an innovation. In an empirical analysis of research libraries, it was found that five factors had a significant impact on the innovation performance of the library. These factors relate to the strategy, organizational structure, and leadership of the research…

Nearly all academic librarians agree that academic libraries have to change in order to respond successfully to the new realities of the higher education environment, rapidly developing information and telecommunications technologies, and the crisis in scholarly communications. But there is little agreement on what must change, how the changes…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

As access services emerges as a discrete discipline within the field of librarianship, opportunities for access services librarians to meet and discuss the issues facing today's libraries continue to grow. One annual meeting that has attracted less attention over the years is the Ivies + Access Services Symposium. Held at various member…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

Peking University Library initiated position restructuring in response to the University's requirements and to increasing expectations of users. Goals were to reduce unwanted positions and enhance responsibilities of selection positions. The restructuring promised to improve library services and staff morale. Describes steps in the restructuring…

This paper describes the experiences of a recent change process that focused on the delivery of reference services at the University of Western Australia (UWA). UWA reference librarians felt that they could not fulfill all of their duties while working from the reference desk for a significant period of time each day; they wanted time away from…

The purpose of this book is to report the findings of one study of the centrality of the academic library and to suggest specific ways in which the library can fulfill its mission. The book aims to improve librarians' understanding of how to help their users succeed and seeks a new metaphor for the academic library that is appropriate for the…

Considers the challenge of leading a research library that is between directors. Discusses issues involved in the transitional period of "acting" directorship. Outlines recommendations for acting directors: seek advice; negotiate well in the beginning; consider the staff; state an objective; build consensus; and consider cautiously the candidacy…

Academic libraries, like many consumer businesses in the "for-profit sector," may expect to experience discomfort as they embark on a transition stage between old and new ways of operating. The challenge for academic library directors is to successfully navigate challenges of implementing performance-based pay concepts and cultural…

As the entity traditionally responsible for serving the information needs of the university, research libraries have little choice but to change dramatically in the next 25 years. This SPEC Survey on library reorganization seeks to understand how librarians have sought to meet this challenge through the redesigning of their organization.…

Reviews change strategies implemented by Harvard College Library (Massachusetts) in response to environmental changes and increased technological developments. The library increased productivity and innovation, and improved the work environment through staff and organizational development. (JMV)

Library literature is examined for patterns for succession to the academic library director's position. A survey of 21 library directors of The Council on State University Libraries was conducted to determine changes. Findings indicate women find it easier to obtain library director positions through external hires; male librarians no longer have…

This address focuses on technological change, the Information Age, and the relevance of libraries. Highlights include: creating a shared vision; adding value to information services; sharing organizational values; forging strategic alliances with vendors and suppliers; reallocating resources; and responding to change with flexibility. The speech…