This article is an analysis of "Performance Improvement Quarterly" (PIQ) for the years 2001-2010. The intent was to examine the article types used, the authors who contributed the most to the journal, the topics the journal most commonly focused on, and the citation frequency of the journal's articles. The analysis revealed that…

Everyone has a personal brand. To ensure success at work you need to manage your personal brand which is made up of your tangible and intangible attributes. This paper reviews the literature around personal branding, looks at some of the attributes and discusses ways you can reflect and begin to build your personal brand in a higher education…

This report examines the link between human resource management practices and innovation. It is based on a conceptual framework in which "human resource stimuli measures"--work organisation, working time, areas of training and creativity--feed into innovative capacity or innovation. Of course, having innovative capacity does not…

Universities today need to become quicker on their toes. They must continually scan the environment and seize emerging opportunities--and institutional advancement must lead this effort. An unfortunate number of institutional advancement operations are ill equipped for the task at hand. Many suffer from high staff turnover and overly hierarchical…

This document was produced by the authors based on their research for the report "Building the Capacity to Innovate: The Role of Human Capital," and is an added resource for further information. This document contains the following appendices: (1) Survey methodology; (2) Synopsis of the literature; (3) Interview questions; and (4) Survey…

This paper argues that current theories and concepts of organization and organization psychology as represented in journals and books are inadequate in dealing with major contemporary behavioral and societal issues. The topics discussed in this paper include the relevance of organization theory; the fragmentation of organization theory (structure…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

Purpose: This paper seeks to surface less positive aspects of communities of practice (CoPs), regardless of emergent or organisationally managed, grounded in political-power interactions. Examples are provided from the authors' experiences of a research-based CoP within UK higher education. Design/methodology/approach: The paper is primarily…

At a time when resources for higher education are scarce and overtaxed, senior faculty members constitute a valuable resource. Interaction with like-minded peers, periodic changes in the nature of the work or the work setting, and administrative and organizational intervention are important strategies for helping senior faculty members stay…

This article proposes that college admissions officers interested in improving service should focus on creating customer delight rather than simply satisfaction, studying the system when things go wrong rather than placing blame, establishing employee well-being as the highest priority of the organization, providing necessary tools and training…

Describes what is perceived as a largely ignored crisis on campus, the status of the so-called middle managers of support services. Probes the condition of one subgroup, admissions officers, and reports on the author's observations of their situation, especially as it is found in private colleges and universities. (Author)

Four prerequisites for college and university departmental change and renewal have been suggested: dedication to teamwork; collective dialog and inquiry about effective teaching; commitment to quality control and rewarding collective goals; and leadership of a purposeful chair. These are discussed in relation to conditions mitigating against…

Despite increased attention to learning within the workplace and investigation into the distribution and nature of learning-related activities, how these trends have impacted the role of human resource (HR) professionals has been less extensively examined. Studies examining their role indicate that HR development (HRD) positions name traditional…

This sourcebook provides substantive ideas for private liberal arts colleges interested in assessing, enhancing, and maintaining the quality of the academic workplace. Additionally, it responds to some of the current trends affecting American higher education involving faculty worklife and development, problems associated with faculty shortages,…

This book is designed to accompany "A Good Place to Work: Sourcebook for the Academic Workplace" and represents a tool for colleges interested in supporting faculty morale and the quality of the academic workplace. The Audit, developed from a study by the Council of Independent Colleges, is organized into nine sections, each one focusing on an…