The analysis begins with a comprehensive overview of legal provisions for student participation in higher education governance over the past few decades. How has the involvement of students in decision-making processes developed? The answer will be provided for the sub-institutional level of faculties and degree programmes; the institutional…

The article discusses the question of student participation in higher education governance at the national and the institutional levels in Norway. Two ideal-type perspectives on governance are developed in order to illuminate the Norwegian case: a democratic perspective and a market perspective. The article provides a brief overview of the…

The Japanese theory of participatory management is seen as thriving on American campuses under the rubrics of shared governance and collegiality. Participatory management, quality control circles, lifetime employment, superordinate goals, and interdependent leadership are discussed. More commerce between academic administrators and corporate…

The article examines reasons for the decline in use of quality circles in higher education. A 1988 survey of eight universities and colleges using circles in 1986 found that because quality circle principles were violated, similar problems (such as inadequate training, problematic group membership, and exclusion of supervisors) were encountered at…

This report discusses the application of the International Organization for Standards's ISO9000 quality assurance standard and Total Quality Management (TQM) to higher education in light of the "new collegialism." It defines the basic elements of ISO9000 and TQM, reviews the strengths and weaknesses of both approaches, and notes efforts…

Three models for college and university decision-making about scarce resources are outlined: (1) shared governance, (2) corporate management, and (3) total quality management. Two underlying principles of all the models are, first, that faculty are the heart of the institution and, second, that successful institutions are governed through the…

Shared decision making (SDM) as an element of educational reform promises enhanced quality outcomes and appeals to educators who see virtue in the idea of people coming together to plan what is best for themselves and their students. Analyses have shown, however, that school councils implementing SDM rarely tackle operational classroom decisions…

Running a university is fast becoming more challenging than managing a large corporation, in part due to greater quality demands by more groups in the face of shrinking resources and budget cuts. This paper argues against universities conducting business as usual in the face of societal change and increasingly greater challenges, and presents…

The total quality movement began as a result of the desire of W. Edwards Deming, an American statistician, to permit the economic system to maintain its edge in a growing global market. The 14 points Deming listed as essential to "total quality management" have recently been adapted to the field of education. The success of the total…

This article examines effects of the 1988 Education Reform Act in the United Kingdom, especially the decline in participative decision making by teachers, increased centralization of control, and the introduction of a national curriculum. The paper also discusses the historical relationship between professional autonomy for teachers and control of…

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…

This paper assesses the impact of business practices on higher education institutional research activities. Institutions who have been implementing total quality management practices are gradually adopting a new method, process redesign, which focuses more on how to achieve improvements using less costly research methods and procedures. This study…

This paper describes some lessons learned from the first 2 years of Total Quality Management (TQM) implementation at the Coast Guard Academy (New London, Connecticut). Key issues for TQM adoption at the Academy included leadership, training, organization, total involvement, and measurement. It was found that top management must define the…