The Commonwealth of Learning is proud to partner with the Sri Lankan Ministry of Higher Education and UNESCO to produce this "Quality Assurance Toolkit for Distance Higher Education Institutions and Programmes". The Toolkit has been prepared with three features. First, it is a generic document on quality assurance, complete with a…

Control chart principles that are commonly used to monitor performance in manufacturing and service systems are explored for use in monitoring performance of university faculty. Concepts are reviewed, and examples are presented to illustrate their use. Both superior and poor performances can be identified through control charts. (SLD)

The times demand that institutions make the best use of resources. College administrators must ensure that each faculty and staff member has the opportunity to work at his or her fullest potential. One means toward achieving this goal may be the introduction of a quality circle program. (MLW)

This bibliography is divided into 2 parts: literatures citations and abstracts/annotations of State Reports. Part I contains 7 sections: General, Foreign Medical Graduates, Biomedical Scientists, Physician Performance, Minorities and Women, Graduate Medical Education, and Other Bibliographies. Part 2 contains 71 reports of surveys of physician…

This article examines strategies to foster and evaluate research and scholarship in Hong Kong's higher education sector. It addresses the definition of performance indicators, the role of governmental policy initiatives, performance indicators in the academic research context, possible research indicators, application of indicators, and other…

This book addresses the issues of educational quality from a British perspective considering how educational quality can be evaluated within the higher education system. It is intended for managers of colleges and universities where quality control is exercised and provides scientific techniques which will allow them to maintain and improve their…

In several countries, university purposes and functions are being renegotiated as governments insist on a certain kind of "product" and careful measures of university "productivity." Identifies immediate consequences for university culture, particularly displacement of academic leadership by a culture of "management." Argues that the university is…

This document presents an audit of the State University of New York (SUNY) performance indicator measurement and reporting process for the period January 1, 1993 through September 29, 1995 in relation to goals established for SUNY in 1991 (SUNY 2000) and a first performance report in 1994. The objectives of this audit were to determine the…

Argues that, as library roles change, providing access to information resources is becoming more important than acquisition of library resources and that libraries should be evaluated based upon what they actually do. Access and performance measures are proposed to supplement the statistics collected by the Association of Research Libraries. (30…

Assessment of student learning and development has become a national issue. The status of local campus initiatives was considered in a national survey designed to determine (1) the extent to which assessment programs have been developed or are being developed, (2) the objectives and source of initiation, and (3) assessment techniques. Emphasis was…

This report discusses the Quality Assurance Program at the OSU/WOSC School of Education, a merged school serving Oregon State University and Western Oregon State College. This major reform in teacher education is designed to bring a high level of accountability to teacher education and is called a "Warranty of First-Year Teachers." If,…

The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…

This document describes six different approaches to outcomes assessments, approaches that are named in the titles of chapters 2 through 7. The chapters and authors are as follows: "Perspectives on Assessment Policy and Practice" (Bragg, Harmon); "Total Quality Management" (Bragg); "Assessing Student Success" (Harmon);…