Resident assistants (n=117) on three rural campuses assessed frequency of occurrence and their preparedness for resolving 11 resident student problem areas and checked the skills they used to resolve these problems. Findings showed that training programs helped respondents address some issues and experience and maturity aided in the resolution of…

Examines relations among adult attachment orientations, maladaptive problem coping styles, and a composite measure of current distress within a sample of 55 undergraduates. Results indicate that each adult attachment orientation and each problem coping style measure was related in expected directions to students' distress. (Contains 39 references…

This report of the Ombudsman at Cornell University discusses: the composition of the staff; the volume of work; the sources of the complaints (the office serves the whole University community); the classification of complaints by subject, and source of complaints by College or Agency; the procedures used in handling the complaints; the types of…

The purposes of the study were: (1) to define the campus Ombudsman; (2) to review the circumstances leading to his appearance on the academic scene, (3) to describe his activities, and (4) to analyze the effects of his activities. Campus Ombudsmen were interviewed at six institutions including: the University of California at Berkeley, Columbia…

After briefly reviewing the history and characteristics of the office of the Ombudsman, the author discusses the establishment of that office at Michigan State University. The functions of the Ombudsman, who is to be appointed by the President from among the senior faculty are to establish procedures for receiving requests, complaints, and…

Examines the types of comprehension problems that students experience in classrooms and the tactics they use to resolve those problems. Reports meaningful distinctions among classroom comprehension problems, and finds that the tactics used vary systematically in relation to the situation (class size and instructional format) and the type of…

This report by the campus ombudsman at San Diego State College discusses in the preface some ways of approaching the position and the elements to be included in prospective job descriptions. The report begins with a description of the kind of person needed for such a position, how to establish the office and choose the man, the type of office…

The office of Ombudsman at San Jose State College was created as a response to a series of demonstrations by the black community protesting discrimination experienced on and around campus. The Ombudsman was to "search out and facilitate the removal of discrimination of the basis of race, creed, or national origin" wherever it occurred.…

Describes a journalism course that focuses on the issue of plagiarism, emphasizing that the problem is much deeper than a simple misunderstanding of documentation. Lists seven common citation errors that students make and discusses the excuses they give to defend them. Suggests six ways that journalism faculties can address the problem. (JD)

College students (N=136) completed a questionnaire indicating the relative likelihood that they would turn to seven potential help-givers with personal or career problems. For personal problems, students indicated they would turn to a close friend for help. For career problems, students would seek help from a professional. (Author)

Presents a practical problem to students in a junior-level thermodynamics course in which a human body regulates its own internal temperature. This problem can be utilized as well (with modification) in an introductory physics course for life science majors. (HM)

An exploration of writing anxiety suggests that it is a normal form of behavior rather than a pathology, but that it varies in degrees of its dysfunctionality. Excerpts from the log books of college students in a writing anxiety workshop illustrate four broad categories of writing anxiety: procrastination, feeling emotionally distressed, thinking…

Calls attention to a process of social negotiation in specific contexts between the distressed person and those with whom he/she is involved that shapes the way troublesome events are progressively understood. (Author/AM)

A survey designed to inventory problems encountered by pharmacy students is described. Student problem prevention programs, it suggests, should focus on financial counseling, workloads, student participation in committee and planning activities, the importance of learning and professional performance as opposed to grades, and job and career…