This dissertation offers a case study of the YMCA of the USA's pilot Higher Education Service Project (YHESP) with 61 local YMCAs on how the collaborative evaluation approach functioned to facilitate an organizational culture around evaluation and reinvention strategies of YMCAs as college access service providers. Multiple data collection sources…

This issue of "Assessment Update" presents the following articles: (1) Origins of the WASC Assessment Leadership Academy; (2) Editor's Notes: Parallel Paths to Progress in Assessment in Europe and the United States; (3) The Impact of the First Three Years of the WASC Assessment Leadership Academy; (4) Restructuring the Writing Program at…

Designed to help educators examine their current student assessment practices and ensure that assessment activities lead to real improvements, this paper lists and discusses nine principles for assessing student learning. The nine principles are: (1) the assessment of student learning begins with educational values; (2) assessment is most…

Explores the idea of quality, what it means to educators (student affairs professionals in particular), and the role assessment plays in measuring quality. Examines how assessment is used within Total Quality Management to measure quality from a customer perspective; compares such assessments to traditional evaluative methods. (RJM)

This book approaches the theory and practice of assessment with an overview of the condition of American higher education, addressing its scope, objectives, and diversity. From that base, the book explores the challenges which society poses to campuses in terms of justification of expenditures and demonstration of tangible outcomes. It discusses…

This guide is intended as a self-evaluation questionnaire for those institutions conducting internal reviews of financial aid programs and of their compliance with federal regulations. It addresses recommended good administrative practices with a view to minimizing incidents of misrepresentation and providing a clear audit trail. Title IV programs…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…