Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

Thomas Jefferson founded the University of Virginia in 1819 to become a training ground for the leaders of a new republic. The institution has changed a great deal since its founding, but principles connected to "Mr. Jefferson's" legacy abound. One such ideal is student self-governance. Described in institutional literature as a core…

Describes a personal contact program utilized to attract and retain students at a college. The program includes personal contacts by telephone from staff and students, personal attention to student programs, and an institutional commitment to the value of personal attention in areas of campus life. Retention reports have been positive. (RC)

This survey of 331 institutions of higher education found that attributes of the postindustrial environment--scarcity of resources, competitiveness, and turbulence--are negatively associated with the effectiveness of four-year colleges and universities. Participative decision making, domain offense strategies, and political decision processes…

Institutional vitality, a broad measure of the quality of organizational life at colleges and universities, has not been systematically addressed in the literature. To identify management and personnel practices which contribute to institutional vitality within student affairs divisions, a two-stage methodology was employed. First, an…

A theory of organizational development is developed from turn-of-the-century geopolitical studies by combining the following: Smithian and Darwinian perspectives; the firmer concepts of management; and strategic planning views. An attempt is made to explore natural organizational processes by considering geopolitical, economic, biological, and…

Prepared by a Provost's Task Force on Assessment of Quality and Outcomes of Undergraduate Education, this report reviews the background of the currently burgeoning "assessment" movement and sets forth principles to guide the University of Arizona's efforts to redefine and reassess the quality and outcomes of its undergraduate programs.…

This case study investigated the impact of an institutional mission to internationalize on the daily educational experiences of higher education faculty and students. A secondary purpose of the study was to investigate the role of international students in the internationalization process. The study was conducted in two selected departments of a…

This report presents a review of the literature and an annotated bibliography of research on the impact of campus diversity initiatives on American college students. First, an executive summary concludes that, overall, the literature suggests that diversity initiatives positively affect both minority and majority students on campus. It…

This book, which is intended for academics, educators, educational managers, and policymakers concerned with higher education, examines how universities and colleges can prepare their students for lifelong learning through continuing education, specialized courses for adults, and mainstream teaching programs geared toward traditional students. The…