Complaints are an essential tool not only to resolve student problems but also to identify patterns of widespread misconduct and take action to prevent ongoing harm to students and taxpayers. However, the current complaint landscape is complex and not well designed to serve students' needs. "Unheard Voices: The Case for Improving Higher…

Quality assurance processes have developed in Latin America since the beginning of the 1990s, trying to deal with the changes in higher education. This article is organized from two main perspectives: the first is mostly descriptive, and it focuses first on a brief outline of structural changes, that impact on the features of higher education in…

There is now a great deal of experience across different countries as they act in their own ways to improve the productivity and excellence of their higher education institutions. Each nation wants to create an international reputation for excellence that will attract students, academic staff and business. This involves change at the national…

The latest important event in the history of educational testing in Japan was the establishment of the National Center for University Entrance Examination (NCUEE) in 1977. The entrance examination system consists of two stages. The first stage exam is the Joint Achievement Test (JAT) which is jointly administered by national and local public…

The rates at which United States medical school seniors and other applicants, Canadian citizens, and foreign medical graduates enrolled in and were placed by the National Resident Matching Program in 1987 are presented and analyzed. (MSE)

The Visiting Professorship for Women (VPW) program was initiated by the National Science Foundation (NSF) in 1982 to address the under representation of women in science. This summary which draws on a study completed in 1993 considers the effects of the VPW program and the nature of the participants. Both strengths and limitations of the existing…

Four surveys were part of an evaluation of the Pew National Dental Education Program to help dental schools respond to the changing health care environment. Results show funded schools gained a better understanding of their environment, reported increased participation in and commitment to planning among constituencies, and implemented strategic…

This article uses the development of a "Research Quality Framework" in Australia as a focus for reflection on the way in which quality is assessed in relation to education research, and a consideration of the role and situation of a national association of education research in relation to that. The study examines ways in which…

The National Service (NS) program links financial assistance for education to community service. Four issues of primary concern arise as policymakers and program planners move from the program's concept to the fine points of its design and implementation: (1) achieving balance among the program's conflicting goals; (2) expanding educational…

This document consists of a 1996-97 final report of Youth Works*AmeriCorps (YW*AC) and a supplemental report with information collected by the Minnesota Department of Children, Families, and Learning. The final report provides information on the third year of collaboration among the Minnesota Commission on National and Community Service,…

An evaluation was undertaken of a National Teaching Improvement Project that was designed to encourage the general improvement of undergraduate teaching. The evaluation also sought to determine the effectiveness of mass distribution as a dissemination device to improve college teaching. During the first two years of the three-year project, four…

Canada's Summer Language Bursary Program is a joint national-provincial effort providing immersion in French- or English-as-a-Second-Language to Canadian students. Despite 18 years of success and the benefits gained at small expense, the program is not well-known and risks losing funding. Self-promotion and lobbying are necessary. (Author/MSE)

This study interviewed 263 persons to examine the organization, functions, activities, and effects of the national Area Health Education Center (AHEC) program. The findings describe a national network of school and community partnerships engaged in planning and implementing educational activities responsive to changing health care needs.…

Provides a historical overview of the activities designed to standardize and/or improve civics education. Briefly reviews reform movements, guidelines, and educational studies contributed by private institutions or the government. Lists the eight objectives for political science developed by the Committee on Pre-Collegiate Education in 1971. (MJP)

A British national study of the university research enterprise in 1995-96 assessed the impact of a 1992 change in higher education policy to restructure the entire higher education system. The study investigated impact at the system, institution, unit, and individual levels, in the areas of research policy and strategy, structures, and processes.…