Course satisfaction surveys play a relevant role in Higher Education, aiding in the quality assessment of courses and informing academic promotions. Nonetheless, understanding potential biases and influential factors within these surveys is crucial to their equitable utilization within universities. This study delves into a deconstruction of…

How academic programs might go about making evaluation more useful, thus making critical reflection more likely, is the central purpose of this book. The chapters are: (1) "The Concept of Academic Quality"; (2) "Motivation for Quality Work"; (3) "Evaluating Quality in Academic Programs"; (4) "Creating the Engaged Department"; (5) "Negotiating…

Along with assessing the value of a program, evaluations should aid in decision making, support change management, and improve processes. For an evaluation to effect change, three conditions should occur: informing, collaborating, and mixing. The evaluation of a Wheaton College (Massachusetts) graduation requirement that students complete a…

Discusses findings from one area of higher education review by the United Kingdom's Quality Assurance Agency and identifies reasons institutions lose marks in quality management and enhancement. Examines another area of weakness, incorporating student views, and its role in quality assurance (the University of Ulster serves as an example). Also…

Impact evaluation of two continuing education symposia gathered data from participant evaluations and follow-up interviews that assessed learning gains. The results were used to improve program promotion in four areas: copy for print and broadcast announcements, future program titles, speakers' reputations, and consideration of the nature of the…

The ongoing activities of program evaluation in the College of Education at Michigan State University are described in terms of three major phases of the evaluation: data collection; data analysis and reporting; and internal program reviews. Descriptions are included of the Graduate and Undergraduate Education Policy Committees, Office of Program…

Head Start classroom observations are an integral part of providing high-quality services to families and children while supporting staff. All too often, however, this opportunity to enhance services and solve problems is viewed either as an evaluation of staff or as a "rubber stamp" to meet funding requirements. Depending on the…

Bank's report of a long-term evaluation of the Bureau of Jewish Education, discussed in the previous article, is reviewed and commented on from the following points of views: (1) effects of local ecology on evaluation activities; (2) implications of the case study for the role and training of evaluators; and (3) unemphasized aspects of the case…

Drawing on current models for increasing the use of information from external evaluations, the authors offer a user-centered approach for increasing the use of results from internal evaluations of graduate medical education. The overriding emphasis of the user-centered approach is the utility of the resultant data. (Author/BW)

The Holtzman Project at Northwestern University reviewed educational program evaluations at the federal, state, and local levels of government. This paper focuses on the administration of the project, including constraints on its operations, the strategic decisions that seemed correct at the time, and some decisions that now seem wrong. (BW)

Challenges encountered in developing and maintaining an extensive evaluation program at Ohio State University are retrospectively reconstructed. The setting, the history of program development, and the nature of the program are described as a backdrop for discussion of six issues with implications for program development. (SLD)

Evaluations of special education interventions are different from research on medical interventions. Educational evaluations would be more useful if they applied an actuarial, or probability approach. Information should be collected over time and using various measures, thus increasing the available data. (GDC)

Describes a program evaluation measure for assessing college student development intervention outcomes. Outlines the management, student-centered, and implementation approaches of the measure and examines the model's application in student development. Uses two case examples in which the model is applied to student services assessment projects to…

Findings of a study that determined the extent to which participants in the Nebraska NASSP Assessment Center Project followed up on the recommendations of assessor teams are presented in this paper. The study compared the developmental pursuits of volunteers with nonvolunteers (program participation was done at request of a school district…

An approach for involving beneficiaries in specifying program attributes for evaluators to address is discussed. Methods are outlined for sharing influence among program decision makers and beneficiaries. Application of this approach in the evaluation of a problem-based medical school curriculum is described, with evidence on the enhancement of…