The George Mason University (Mason) offices responsible for institutional reporting and assessment were merged to strengthen and solidify their functions and expertise. The organizational structure creating the Office of Institutional Effectiveness and Planning (OIEP) was intended to engineer a new paradigm where assessment would inform the…

Professionalising outreach and evaluation work would enhance the quality and rigour of provision, benefit widening participation students and achieve regulatory requirements (Bowes et al. [2019]. "The National Collaborative Outreach Programme End of Phase 1 report for the national formative and impact evaluations." Office for Students;…

Due to the diversity of steps to be followed in program evaluation and knowledge, skills, qualification and competency requirements, the evaluation should be a field of expertise similar to other disciplines. Thus, it is important to consider program evaluation as a field of expertise and to determine the required competencies. This study aimed to…

Program reviews are standard practice in higher education. Yet, due to the infancy of the leadership discipline, little is known about the process of conducting reviews of leadership programs. Through interviewing 13 experienced leadership program reviewers in both curricular and co-curricular contexts, the authors of this study aim to address…

Institutions of higher education are required by U.S. accrediting bodies to articulate their conceptual framework and develop a viable program improvement plan through a continuous reflective process of progressive problem solving that enables data-driven decision-making practices. To meet or exceed national accreditation standards for leadership,…

This article seeks to spark a dialectic discussion on the establishment of a set of professional competencies for quality assurance practitioners who serve in external quality assurance agencies in higher education. Such a need is identified due to the shortage of relevant and sufficient coverage in the quality assurance literature. To…

This issue of "Assessment Update" presents the following articles: (1) Lessons Learned: Graduate Student Assessment (Michael Cherry and Lesley Page); (2) Assessing the Assessor: A Response to Fulcher and Bashkov's "Do We Practice What We Preach? The Accountability of an Assessment Office" (Christine Robinson, John G. M.…

The use of technology in the evaluation of higher education programs is a mainstay. Physical evidence rooms, face-to-face interviews, and reviewing of documentation on site have become obsolete. Relying on the heavy use of technology in the evaluation process has allowed what some believe to be a more cohesive, streamlined approach to the…

The article introduces external quality assessment results of first cycle and second cycle study programmes renewed under the Human Resources Development Action Programme 2007-2013 priority direction 2 "Lifelong Learning" (hereinafter the "Programme") through the aspect of planning students' independent work. Problems faced…

School program evaluation researchers face a set of overlapping questions concerning our roles in the field: For the sake of "the data" and in quest of "the truth," am I a shrewd researcher before all else? For the sake of community-building and establishing respectful, reciprocal relationships with my school partners, am I first a gracious school…

What kinds of ethical dilemmas do people who are new to the profession of evaluation face? Are they different from the challenges faced by more experienced evaluators? What strategies do they use to resolve them? These questions were the starting point for the essays included in this issue of the Ethical Challenges section. The essays were written…

This report is a product of an European Association for Quality Assurance in Higher Education (ENQA) Workshop "Assessing educational quality: Knowledge production and the role of experts" hosted by the Norwegian Agency for Quality Assurance in Education (NOKUT) in Oslo in February, 2008. The workshop gathered representatives from higher…

Explains that external examiners who assess nursing education programs are common in Britain and British-influenced nations. Describes criteria for appointment, role and functions, and stages of the process. States that, although trends indicate declining use of examiners, the process can enrich both examiner and institution. (SK)

Recommends the use of Association for Communication Administration (ACA) evaluators in developing new programs. Explains the processes an ACA consultant will go through when evaluating a program. (MS)

An outside evaluator can help an institution open up dialogue and bring about change by focusing the attention of top administrators, faculty, and students on goals seen as important by groups within the institution. Bringing in an outside evaluator to colleges and universities, English departments and writing programs, can be a touchy, often…