This digest discusses the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. Benchmarking, developed by the Xerox Corporation in the 1980s, is defined as an ongoing, systematic process for measuring and comparing the work…

The status of health services components of master's degree programs in health services administration is described. Included are student coursework in related subjects such as quantitative methods, statistics, program evaluation, research design, operations research, and systems analysis, as well as student and faculty research. A general survey…

This report concerns the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. The introductory chapter addresses the need for new tools and strategies to meet the increased competition and the higher demand for accountability…

This study attempts to analyze the relationship between Agency for International Development (AID) University contract goals and the problems encountered in educational assistance project activities through an examination of project operations and the adviser's participation in them. Documents and personnel of 5 of 13 AID projects in Thailand were…

Results of a two-year study of the cost effectiveness of cooperative programs operated by voluntary consortia of colleges and universities are reported. The findings are demonstrated in such a way that the potential benefits of such programs can be more widely understood. Six consortia were studied, including a consortium of three Catholic liberal…

This presentation outlines, in operational terms, the components and products of a longitudinal evaluation model for teacher education programs, and discusses an approach to program evaluation that embodies activities within three taxonomical phases referred to as formative, summative, and confirmative evaluation. When applied to competency-based…

Issues are identified that should be considered by state officials, mental health program directors, university officials, and research coordinators and managers in setting up and managing state-supported mental health research programs. The following categories of research are defined: basic, basic categorical, clinical, socio-epidemiological,…

A planning and evaluation model for management information systems (MIS) at the institutional or system level in higher education is presented. The procedure provides an analytical approach for assessing the effectiveness of an existing information system utilizing a variation of the Business Systems Planning methodology developed by the IBM…