Purpose: The purpose of this study is to analyse the role of line management in promoting Diversity, Equity and Inclusion (DEI) in Higher Education Institutions (HEIs). Transformational leadership (TL) promotes DEI, and autocratic leadership curbs it. Design/methodology/approach: The research approach is deductive from existing literature followed…

In 2022, just over half of higher education institutions surveyed by the American Council on Education (ACE) reported having a Senior International Officer (SIO), described as an administrator who manages overall internationalization activities. The SIO, along with the president of an institution, has been identified as the most important catalyst…

As evident in scholarly literature, universities worldwide embrace Sustainable Development Goals initiated by United Nations. Yet, regardless institutions' commitment, many countries, especially developing ones, struggle to effectively implement sustainability-oriented principles and practices in higher education. To that end, this paper, based on…

Purpose: This study aims to investigate a mediated-effects model of organizational support and citizenship behaviour. The model proposes organizational support as an antecedent of citizenship behaviour and commitment to change (CTC) as a mediator in the organizational support-citizenship behaviour relationship. Design/methodology/approach:…

Many university leaders lack the knowledge necessary to retain skilled employees and decrease employee turnover. The purpose of this multiple case study was to explore strategies that leaders of colleges/universities in the United States used to retain skilled employees. Research participants included 7 leaders in higher education in central…

Higher education is challenged by workforce needs to transform its outcomes from "knowledge-based" to "competency-based" outcomes. High-impact educational practices, commonly referred to as HIPs, provide, among other benefits, efficacious development of workforce-ready specific competencies. Strategic implementation of HIPs has…

After a prior failed adoption, ComprehensiveCare plans for a second attempt in adopting Electronic Health Records. The owner-physicians on the board of directors have replaced the administrator due in part to the missteps of the prior adoption. William Shoemaker, the new administrator, must grapple with several important decisions to provide the…

Over the past 50 years, living-learning programs (LLPs) have emerged as a dynamic curricular innovation in higher education. These programs are residentially based, seeking to seamlessly integrate the classroom and residence hall environments and blur the traditional boundaries between the academic and residential experiences for students (Kuh,…

This paper analyses how middle managers perform and experience their role in enacting policy in Scottish higher education institutions. The policy focus is the quality enhancement framework (QEF) for learning and teaching in higher education, which was launched in 2003. The data-set was collected between 2008 and 2010, during the evaluation of the…

Leader perceptions of higher education reforms in Armenia are examined in order to gain an insight into how they view the reforms, their role in the reforms and the roles of others. Semi-structured interviews were conducted with six Armenian higher education leaders and analysed in terms of the following five aspects relevant to leadership: policy…

Key steps in deciding on a new career program include having a program planning model, identifying a planning officer, gathering the necessary planning data, conducting a feasibility study, and understanding the institution's program approval process. (Author/MSE)

The department chair's responsibilities for program planning and development are discussed, embracing three broad areas: conception and development of new projects, application and inclusion of projects in the department's course of study, and cultivation of agreement and support within the wider college community. (LB)

Campus chief executive officers are encouraged to become involved in the federal regulatory process, because regulations can be more significant to the affected parties than the laws that engendered them; thus, the regulatory drafting process offers another opportunity to offer guidance and to persuade. (DB)

Suggests that student personnel services could be expanded to provide employee assistance programs for college faculty and staff. Outlines steps to implement an EAP including planning, organizing, budgeting, staffing, directing, and evaluating. Suggests more effective use of campus resources to preserve human resources. (JAC)

Approaches to planning, conducting, and assessing workshops or retreats for college trustees and regents are suggested. It is claimed that the most successful workshops or retreats are those that fit into a comprehensive strategy of board development, and that it is important to decide what needs to be accomplished and to involve the board in…