The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

There are two sides to a coin when it comes to implementing technology at universities; on one side, there is the university using technologies via the virtual learning environment that seems to be outdated with the digital needs of the students, and on the other side, while implementing technology at the university learning environment the focus…

This paper documents the formulation of a database driven open source architecture web development course. The design of a web-based curriculum faces many challenges: a) relative emphasis of client and server-side technologies, b) choice of a server-side language, and c) the cost and efficient delivery of a dynamic web development, database-driven…

Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

This deliverable reports the technical and research development performed until M36 (January 2009) within tasks T5.2 and T5.4 of WP5 in the KP-Lab project, per the latest Description of Work (DoW) 3.2 [DoW3.2]. The described components are included in the KP-Lab Semantic Web Knowledge Middleware (SWKM) Prototype Release 3.0 software that takes…

hapTEL, an interdisciplinary project funded by two UK research councils from 2007 to 2011, involves a large interdisciplinary team (with undergraduate and post-graduate student participants) which has been developing and evaluating a virtual learning system within an HE healthcare education setting, working on three overlapping strands. Strand 1…

The goal of this article is to draw a roadmap for designing an "ideal" virtual world for higher education, pointing decision-makers in a general direction for implementing virtual worlds and noting various barriers along the way. When using a roadmap, one can take many different paths to reach a desired destination. Similarly, institutions can…

This article is based on the premise that face-to-face training can be augmented with cloud-based technology tools, to potentially extend viable training supports as higher education staff and faculty implement new content/skills in their jobs and classrooms. There are significant benefits to harnessing cloud-based tools that can facilitate both…

Managing the design and production of online courses is challenging. Insufficient instructional design and inefficient management often lead to issues such as poor course quality and course delivery delays. In an effort to facilitate, streamline, and improve the overall design and production of online courses, this article discusses how we…

In fall 2004, the University of California, San Diego (UCSD) officially launched its own customized version of the online Career Portfolio, originally developed by Florida State University (Lumsden and others, 2001). This launch represented the culmination of nearly sixteen months of planning and development by a multidisciplinary team comprising…

Electronic portfolio (ePortfolio) is no longer a new term in the area of educational research. It has been widely adopted by various tertiary institutions as a learning and assessment tool in different countries. A major feature of an ePortfolio is that it supports lifelong learning by archiving and showcasing selected artifacts from individual…

Discusses the Inter-CIC Authentication and Authorization Project (ICAAP) of the Big Ten Joint Project (BTJP), a technical group who suggests uses of technology that address business issues commonly shared by Big Ten universities. Describes pilot project goals; the technical, operational, and contractual situation; the World Wide Web transaction…

Discusses computer networks and online searching in libraries and describes plans for the development of the National Research and Education Network (NREN). Cooperation of government, academia, and industry is highlighted, digital video interactive (DVI) is described, implementation phases are explained, and current legislative developments are…

Describes an approach outlined by sciences and engineering librarians at the University of California, Santa Barbara to attract users--specifically graduate students and faculty--to the available online databases and services. The strategy focused on the essentials of planning, preparation and publicity, presentation, and post-workshop evaluation.…

Universities are quickly moving from brick and mortar toward online classroom settings. The online setting provides students with increased accessibility and flexibility to attend classes they would normally be unable to attend. Unfortunately, for those students who never attend classes on campus, many campus resources are not accessible. Students…