This paper argues that, as Canadian Higher Education campuses embark on large scale Universal Design for Learning (UDL) implementation, it is essential for them to take the time to strategically consider inherent institutional challenges before pushing ahead. As a result, it is argued that ecological theory will represent a unique and powerful…

Administrator Jennifer Stanton attempts to adopt an Electronic Health Records system at ComprehensiveCare, a multispecialty healthcare practice. Consultants from the vendor provide guidance to the organization, but do not provide that guidance in a way that the non-technical administrator understands. The project experiences escalation of…

After a prior failed adoption, ComprehensiveCare plans for a second attempt in adopting Electronic Health Records. The owner-physicians on the board of directors have replaced the administrator due in part to the missteps of the prior adoption. William Shoemaker, the new administrator, must grapple with several important decisions to provide the…

The strategic planning process requires considerable detail, much of which is covered in traditional literature on strategic planning. Using actual and existing strategic plans as example, we discuss aspects of strategic planning in academic settings that are often not addressed. We present a list of action items that should be considered as part…

The role of integrators, individuals who facilitate communication and understanding, in facilitating the use of computer technology was explored, based on five case studies. It is suggested that a major obstacle to successful academic computing is getting faculty and students to use available computer resources effectively. In addition to helping…

The consultation model is applied to institutions of higher education in an approach that involves staff and/or faculty in administrative policies and decisions and that will promote innovative educational programs and generate productive working relationships among colleagues. It is suggested that in applying organizational development (OD) in…

Rationales for the college learning center to provide consulting services are considered, along with the literature on learning centers as consultants to the university community. Attention is directed to an actual consultation intervention, in which the learning center at the University of Utah worked with the coordinator and teaching assistant…

This guide, in a workbook format, presents information on how a manager at an institution of higher education can plan, present, and follow up on training programs designed to yield competent employees. Stressed throughout are the four steps of training: (1) defining the job (position analysis); (2) planning the training; (3) presenting the…