To analyze educational outcomes or evaluate operations, academic institutions need to produce high-quality data. Unfortunately, many institutions do not have accurate, timely, and useful data and information despite investments to manage technology. Furthermore, data management issues in education, including access, quality, and ownership, inhibit…

Purpose: The purpose of this study is to examine quality assurance for archives and records management (ARM) education in an open distance e-learning (ODeL) environment in Eswatini with a view to conceptualise a framework for quality assurance in the development and implementation of an ARM programme in the context of ODeL.…

Administrator Jennifer Stanton attempts to adopt an Electronic Health Records system at ComprehensiveCare, a multispecialty healthcare practice. Consultants from the vendor provide guidance to the organization, but do not provide that guidance in a way that the non-technical administrator understands. The project experiences escalation of…

After a prior failed adoption, ComprehensiveCare plans for a second attempt in adopting Electronic Health Records. The owner-physicians on the board of directors have replaced the administrator due in part to the missteps of the prior adoption. William Shoemaker, the new administrator, must grapple with several important decisions to provide the…

ComprehensiveCare, a multi-specialty healthcare organization, struggles to implement Electronic Health Records. The first adoption failed outright because the customizations made the system unusable. The second attempted adoption has not officially failed yet, but the system fails to live up to the expectations. It lingers on the edge of…

The phrase "data-driven" has been used with increasing frequency in the college access and success field in recent years. However, as with many frequently used phrases, its importance can get lost or written off as a buzzword. Being data-driven revolves around decisions being shaped by information and evidence rather than hunches, gut…

There are increasing demands for higher levels of data assurance in higher education. This paper explores some of the drivers for this trend, and then explains what stakeholders mean by the concept of data assurance, since this has not been well defined previously. The paper captures insights from existing literature, stakeholders, auditors, and…

Electronic Governance (E-governance) in Open and Distance Learning (ODL) System is the utilization of Information and Communication Technologies (ICT) for the governance and management of the ODL institutions. This includes planning, implementation, and monitoring of university programs, projects, and activities. Interest in e-governance is…

The increase in education data and advance in technology are bringing about enhanced teaching and learning methodology. The emerging field of Learning Analytics (LA) continues to seek ways to improve the different methods of gathering, analysing, managing and presenting learners' data with the sole aim of using it to improve the student learning…

A "culture of evidence": The term gets tossed around mightily in higher education these days. But what does it mean? Is it just another catchphrase, or is there a chance that the concept--if realized through to implementation at colleges and universities across the nation--has the potential to change higher education as one knows it? Simply put, a…

Purpose: The paper's purpose is to investigate the current status, problems and benefits of strategic information systems planning implementation in Malaysian public universities. Design/methodology/approach: The study uses dual but mutually supportive strands of investigation, i.e. a questionnaire survey and interviews. Findings: Malaysian public…

Critical infrastructure and key resources (CIKR) provide the essential services that support basic elements of American society. Compromise of these CIKR could disrupt key government and industry activities, facilities, and systems, producing cascading effects throughout the Nation's economy and society and profoundly affecting the national…

Discusses the management perspectives of the transition to distributed support services for information technology at Rice University (Texas), focusing on the implementation process, changes that were required in migrating from a strong centralized organization to a distributed model, and the challenges encountered in the implementation. (MDM)

Eight papers are presented from the 1993 CAUSE Conference's track on effective management of information technology at colleges and universities using a client/server environment. Papers include: (1) "Moving to Client/Server Application Development: Caveat Emptor for Management" (William Barry), which offers an overview of two mature…

In this article, the author discusses the importance of knowledge management (KM) in the era of the knowledge organization, a place where generating, sharing and storing knowledge is a valued part of the organizational culture. The author enumerates the benefits and barriers of KM, explains the basic approaches to KM and describes what has been…